it isn't able to go in my unit. if I REALLY push it'll go in, but not far enough to close the door.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, September 18, 2020
Hi,
I am sorry that the cartridge doesn't seem to fit right. I can understand if you are not happy about this.
Since it appears that you got a defective cartridge, please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
The on-line ordering was so easy that I, a Neanderthal at web sites could do it. Timely shipping to home. Return of spent cartrides by prepaid UPS easy.