Customer reviews from hp.com
HP - 410A Standard Yield Toner Cartridge (CF251AM) - Cyan/Magenta/Yellow
Average customer rating
4.5
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
672
4 Stars
79
3 Stars
48
2 Stars
12
1 Star
60
90%of customers recommend this product.
(
378 out of
419)
Customer Reviews for HP - 410A Standard Yield Toner Cartridge (CF251AM) - Cyan/Magenta/Yellow
Posted by: JayAre
from Central VA
Verified Purchase:Yes
One of the best advantages of HP products is the exceptional support -- in this case toner cartridges that truly last, and the easy recycling of used toner cartridges.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Laura G
from San Antonio, TX
Verified Purchase:Yes
Part is expensive, but lasts a long time for the cost.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: drlejones
Verified Purchase:Yes
I can always trust the cartridges will be of great quality and, as in this case, delivered sooner than promised.
Written by a customer while visiting hp.com
Posted by: DadOffice
from Phoenix, AZ
Verified Purchase:Yes
So far so good! Worked right out of the box, took all of 15 seconds to install. Can't testify to if i will actually 6500 pages out of this thing, but i am optimistic. Would do five stars but shipping took forever and packaging was basically just plastic wrap.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Grandma2nine
from Paris, Texas
Verified Purchase:Yes
The order arrived quickly and the packaging was intact. The cartridge was east to get out of the box and into the printer. I had a good print quality starting with the first page I printed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Gdfunkrr
from South Dakota
Verified Purchase:Yes
It’s as advertised! That, in itself, is reason enough for the 5 star rating.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BJ S
from CA
Verified Purchase:Yes
The cartridge leaked from the moment I installed it - cost me a new printer!
No, I would not recommend this to a friend.
Response from hp.comBy Amanda, HP Care, January 11, 2022
Hi,
It is understandable to be distressed if an ink cartridge leaks and potentially damages the printer. That is not a preferred outcome for our customers.
Always be cautious when inserting a cartridge into the printer to avoid leaks. The cartridges have a vent near the label to prevent leaking. Ensure the vent is open before you install the cartridge.
Leaking can happen with a damaged or defective cartridge. If the cartridge is defective, there is a possibility of an exchange or return. Contact HP through this link: https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Lastly, I recommend you correspond with our support team if the printer is also an HP product. There might be a way to fix it. Go to https://support.hp.com/us-en/contact-hp.
It is understandable to be distressed if an ink cartridge leaks and potentially damages the printer. That is not a preferred outcome for our customers.
Always be cautious when inserting a cartridge into the printer to avoid leaks. The cartridges have a vent near the label to prevent leaking. Ensure the vent is open before you install the cartridge.
Leaking can happen with a damaged or defective cartridge. If the cartridge is defective, there is a possibility of an exchange or return. Contact HP through this link: https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Lastly, I recommend you correspond with our support team if the printer is also an HP product. There might be a way to fix it. Go to https://support.hp.com/us-en/contact-hp.
Written by a customer while visiting hp.com
Posted by: Bonnie H
Verified Purchase:Yes
Long lasting and excellent quality! Shipping was very quick.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com