Using only HP toner/ink in an HP product truly insures high quality output because you are using high quality products. I learned this lesson the hard way.
I’ve always struggled with the fact that genuine HP is 3 to 6 times the cost of the refill / aftermarket toner cartridges. I’ve tried several of the cheaper options thinking it would be more cost effective but in the end, it just isn’t. I always wound up with poor print quality and even damage to the printer with toner flaking off and covering the drum. Once I installed the genuine HP cartridges ... perfect printing again. Lesson learned- buy genuine HP. Don’t skimp.
I am not having a problem with the cartridge. The problem that I am having is the printer is only printing black not color. How can I correct this problem?