this is a great product but when you spend more on replacement cartridges than on the printer itself there is something wrong with that. It's the same old bait and switch method, cheap printer and refills that cost 10 times more than they should.
HP makes their equipment to be quality-compatible only with their ink/toner supply; then they charge outrageous prices for the ink/toner. If you purchase other then HP ink/toner, the quality isn't as good, but the price sure beats HP.
I find the printer and ink effective and clean. I appreciate the recycling feature very much as I am able to send the cartridge back easily instead of adding to the land fill.
[This review was collected as part of a promotion.] I went with genuine HP instead of a refill because I wanted to ensure it would be of good quality, and "just work". It does work well, but for so much more than the refills. HP needs to lower the price on these if it wants to retain customers like me. Otherwise, I'll go with a different printer brand altogether.
You have us hostage. Time to switch to a lower priced alternative. We recycle our empty cartridges, that get refilled, but no savings are passed onto the customer.