Customer reviews from hp.com
HP - 30A Toner Cartridge - Black
Average customer rating
4.5
(417 Reviews)
Rating breakdown 417 reviews
5 Stars
325
4 Stars
35
3 Stars
17
2 Stars
11
1 Star
29
91%of customers recommend this product.
(
148 out of
163)
Customer Reviews for HP - 30A Toner Cartridge - Black
Posted by: bro18
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this toner for about a month ago and I'm very happy with it
It does the job
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Gommy P
from Indianapolis IN
Verified Purchase:Yes
I like the high yield cartridge because I can install it easily and forget about it for about 8 to 9 months.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tina G
from Houston Texas
Verified Purchase:Yes
I like the product. I just think its a little too expensive-thats all
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Lovablemarian
from Allentown PA
Verified Purchase:Yes
I’m happy that I bought this cartiage because it’s printing and getting my printing job done.
Cons: Smoother Mouse Pad
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jva2017
from chapel hill, nc
Verified Purchase:Yes
Have use HP laser printers for decades for home office use. Very reliable quality printers. Have always used HP toner Cartridges, This printer seem to go through the toner much quicker than usal. Not sure why, I do not think my usage went up that much.
I would recommend this to a friend!
Performance
3
Written by a customer while visiting hp.com
Posted by: David333
from Santa Monica, CA
Verified Purchase:Yes
I bought the larger cartridge so I could change it less. I had problems from day one, my printer didn’t recognize it, and I had to turn it off and on several times before it did. A week later I got the automatic message that the toner was out. Impossible with a week old cartridge, especially a high yield cartridge that I had used to print out 3 or 4 jobs. Again I had to turn the printer off and on several times before it continued as normal.
Because this is a brand new printer (which was working fine on the previous factory shipped cartridge), and brand new cartridge, I am not able to discern at this point if it’s the cartridge or the printer or a combination of both.
No, I would not recommend this to a friend.
Features
4
Performance
2
Response from hp.comBy Mary, HP Care, February 5, 2019
Hi,
I'm sorry that you have had these problems. I can well understand if you are not pleased with what has been happening since you got this toner cartridge.
It seems logical to have you exchange the cartridge for another and see if that fixes it. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
If you continue to have problems or have any other concerns, it is always an option to contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm sorry that you have had these problems. I can well understand if you are not pleased with what has been happening since you got this toner cartridge.
It seems logical to have you exchange the cartridge for another and see if that fixes it. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
If you continue to have problems or have any other concerns, it is always an option to contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Rob Jansen
from St. Louis, MO
Verified Purchase:Yes
I am very happy with my printer's performance. I do like the two sided printing feature (saves paper).
The results are not in as to ink usage. The ink cartridge that came in the printer only lasted for 125 to 150 prints. The replacement cartridge claims to last for 1600 impressions. I am keeping track as to how many copies I will get from this cartridge. To date, I am showing 60 prints after 8 weeks of use. Hopefully this ink cartridge will preform as advertised. If not, you will be hearing from me. I am holding off on addressing the questions that you have below for further consideration. I now see that you will not let my send this until I answer all questions so I will check required selections as negative.
Cons: More RAM
Pros: Affordable, Lightweight
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: fadamcpa
from Milpitas, CA
Verified Purchase:Yes
This review is not so much about the Toner cartridge but the annoying "Low Toner" pop-ups that started happening over 1,000 pages ago and which cartridge I am still using but it is time to change. Drop the alerts.
Features
3
Performance
3
Written by a customer while visiting hp.com