Customer reviews from hp.com
HP - 85A Standard Yield Toner Cartridge, 2/Pack (CE285D) - Black
Average customer rating
4.6
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
308
4 Stars
32
3 Stars
14
2 Stars
11
1 Star
14
93%of customers recommend this product.
(
210 out of
226)
Customer Reviews for HP - 85A Standard Yield Toner Cartridge, 2/Pack (CE285D) - Black
Posted by: OldFart
from Folsom, California
Verified Purchase:Yes
Always statified with the service received from original hp products. As usual the online purchase was easy and the product arrived with minimum delay.
Performance
5
Written by a customer while visiting hp.com
Posted by: Kikipania
from Arizona
Verified Purchase:Yes
The cartridge lasts a long time and I'm very happy with my basic HP printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Lady from NJ
Verified Purchase:Yes
It lasts a long time with no smudges. It’s worth the cost.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The HP 85A Laser Jet Toner Cartridge is already showing insufficient ink in the cartridge. I don't do a lot of printing. I'm retired and at home and maybe print 2 pages a day on average. I have not had this cartridge for a long time and it certainly should print longer than this. I've removed the cartridge twice to bend it side to side and back and forth to get a full page of ink versus striped 'white' areas. This should not be happening.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Amanda, HP Care, April 15, 2022
Hi Eileen,
I see this cartridge ran out early. I suspect this cartridge is not running out of ink. The ink is dried. Shaking or bending the cartridge is not recommended. I suggest cleaning the cartridge instead. Take a cotton swab or damp cloth to the printhead of the cartridge. This action should remove anything preventing the cartridge from printing. The other suggestion is to take the printer and turn it off. If you keep it off all the time, except for printing, it returns the cartridge to the protected position. This action saves ink.
Amanda
HP Care
www.hp.com/support/
I see this cartridge ran out early. I suspect this cartridge is not running out of ink. The ink is dried. Shaking or bending the cartridge is not recommended. I suggest cleaning the cartridge instead. Take a cotton swab or damp cloth to the printhead of the cartridge. This action should remove anything preventing the cartridge from printing. The other suggestion is to take the printer and turn it off. If you keep it off all the time, except for printing, it returns the cartridge to the protected position. This action saves ink.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: JK191
Verified Purchase:Yes
Product appears to be ok. I will not know until I install and use them. I have always had satisfaction with the HP Print Cartridges. Product continues to be pricey. Buying two is a little help!
Written by a customer while visiting hp.com
Posted by: MagnumIP
from Mississippi
Verified Purchase:Yes
Have purchased this cartridge for several years now and the HP quality is always there. I also like the used cartridge return option.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ventnor, NJ
Verified Purchase:Yes
Top quality
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Okie near Muskogee
from Northeast Oklahoma
Verified Purchase:Yes
Quality product.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com