Ordering on line was simple and quick, delivery was quicker than expected, installation was easy and straight forward, and, as usual, the product is excellent.
The product came within the timeline presented at purchase, worked as expected and comes with everything needed to recycle the cartridges when finished!
The toner cartridges are fine; the printer has died and HP states that it has no drivers for it! As a result, this three year old printer will probably need to be scrapped and I will buy a different printer; anything but HP!
I used the Windows HP Smart app to get a refill. Unfortunately it is the wrong one and will not work in my printer.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, November 25, 2020
Hi Jon,
I am sorry that the cartridge is not working in your printer. That has to be distressing.
Please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges