Customer reviews from hp.com
HP - 202A Standard Yield Toner Cartridge, 3/Pack (CF500AM) - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,362
4 Stars
167
3 Stars
82
2 Stars
48
1 Star
201
86%of customers recommend this product.
(
656 out of
765)
Customer Reviews for HP - 202A Standard Yield Toner Cartridge, 3/Pack (CF500AM) - Cyan/Magenta/Yellow
Posted by: grandmas
Verified Purchase:Yes
I purchased the high yield and I am very satisfied. Will buy high yield only. The salesperson was very cordial and knowledgeable.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Printo
from Belmont mi
Verified Purchase:Yes
Toner produces a sharp crisp image—would recommend highly
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: HPMA
from Gaithersburg,MD
Verified Purchase:Yes
I am happy with the performance with the color I Get.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JlJan
from Phila., PA
Verified Purchase:Yes
I try to get every bit of service from a cartridge. Amazed at what is considered low ink.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: ericyngwie
Verified Purchase:Yes
Didn't last very long. Disappointing. Disappointing.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Mary, HP Care, April 2, 2019
Hello,
I'm sorry that your toner cartridge didn't last long. I can understand why you are disappointed.
Unless the cartridge was damaged or defective, the usage would determine how long it lasts. If you were printing mostly high density printouts, that could have affected its longevity.
Here are a couple facts about usage that might help:
- A high-density print (with images or graphs) will use the toner more quickly than a text-only document.
- Using the draft and black only settings on your printer can result in some savings
If you feel that the poor page yield was caused by a defective cartridge, you have the option to request a replacement or refund.
Mary
HP Care
hp.com/support
I'm sorry that your toner cartridge didn't last long. I can understand why you are disappointed.
Unless the cartridge was damaged or defective, the usage would determine how long it lasts. If you were printing mostly high density printouts, that could have affected its longevity.
Here are a couple facts about usage that might help:
- A high-density print (with images or graphs) will use the toner more quickly than a text-only document.
- Using the draft and black only settings on your printer can result in some savings
If you feel that the poor page yield was caused by a defective cartridge, you have the option to request a replacement or refund.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Jim U
from Napa, CA
Verified Purchase:Yes
Easy to order, easy delivery and easy to install just the way I like it.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: realtorWV
from wv
Verified Purchase:Yes
I bought the cartridge from HP because I have always used their printers and needed to have a cartridge in the a couple of days because ours was running low. The cartridge was supposed to be delivered next business day and it took 4 business days to receive. Once I opened the black ink cartridge and placed in the printer, it did not recognize as a Genuine HP Ink Cartridge. The cartridge did not work and did not seem to have any ink in it. Each time I tried to print or make a copy it would just blur the page and the cartridge did not perform as it should. There were dots and smears all over the page.
Just to make sure that the printer was working correctly, I installed a new magenta cartridge that I had in the office that I purchased at the local Staples Store and my printer recognized as it a Genuine HP Cartridge and worked fine.
This cartridge was not a good purchase and I will not purchase from the HP site again. I would give ZERO stars if the option was available.
This cartridge was not a good purchase and I will not purchase from the HP site again. I would give ZERO stars if the option was available.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, April 11, 2019
Hi,
It concerns me that the cartridge appears to be counterfeit. That sounds disappointing.
Please accept my apologies and return the defective cartridge. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
It concerns me that the cartridge appears to be counterfeit. That sounds disappointing.
Please accept my apologies and return the defective cartridge. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: JTD456
from SC
Verified Purchase:Yes
The HP 202x was very easy to install and had been working fine so far. I just hope, because it was so expensive, that we will get a hugh amount of print outs/copies from it. Toneris way over priced for what you receive.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com