My printer is fairly new - purchased about 7 months ago, so this is the first time I'm having to purchase a cartridge. Since I installed the cartridge, the items printed have been very sketchy and spotted - unable to use - unreadable.
The product came in the undamaged box as expected. The only down side is that took a bit longer than expected. Fortunately I was not pressed for time at this time, but there are other times when expediency is critical.
I do allot of printing. My 479fdw is a good printer for someone who does not da allot of printing. If you do 20,000 copies a month, this unit cant handle it. Cools down to many times during the printing process and if you want to print just a few selected pages out of 150 pages it just prints the whole set again and the ink is expensive.