Customer reviews from Staples
HP - 962 Standard Capacity Ink Cartridge - Magenta
Average customer rating
4.3 out of 5
4.3
(933 Reviews)
Open Ratings Snapshot
Rating breakdown 933 reviews
5 Stars
643
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product. 
(
27 out of 29
)
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Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Magenta
Customer Rating
1 out of 5
1
HP962XL pack
on September 9, 2021
Posted by: MARC T.
Verified Purchase:Yes
Misleading ad. Nearly double the cost from other vendors
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
lnk
on August 31, 2021
Posted by: DOUG S.
Verified Purchase:Yes
Excellent product but the cost is prohibited. I have no choice but to look at a different printer to reduce cost !!!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Needed cartridge
on August 19, 2021
Posted by: MARIE C.
Verified Purchase:Yes
The colors were sharp. The price was high.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Works as expected
on August 12, 2021
Posted by: SARAH B.
Verified Purchase:Yes
Ink works great and as expected.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Just got and haven't used
on August 10, 2021
Posted by: BKK
Verified Purchase:Yes
Just bought this item and I haven't used it yet.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Too expensive
on August 4, 2021
Posted by: SR
Verified Purchase:Yes
Very expensive for the the amount of print jobs
Response from StaplesBy August 9, 2021
Hello That does sound disappointing. Ink usage generally determines how long a cartridge lasts. High-density prints (like images and graphs) use more ink especially if the paper is highly absorbent and the surrounding air is dry. Things that might help you to save money on ink: - Make use of the printer's draft mode whenever possible - Shut the printer down between uses. That can save ink and electricity - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying If the poor performance appears to be due to a defective cartridge you can look into contacting the store you purchased it from and discuss that with them. Mary HP Care hp.com/support
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Happy
on August 1, 2021
Posted by: AL F.
Verified Purchase:Yes
Comparative price and same day pickup! Rewards Program too!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
The price is way out of bounds
on July 27, 2021
Posted by: MARY R.
Verified Purchase:Yes
I find the price is extremely high and you do not get that much out of the ink.. I purchased a new HP printer and had I known that this printer needed this costly ink I should have looked a little further and found a different printer I think
Written by a customer while visiting Staples
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