Customer reviews from Staples
HP - 962 Standard Capacity Ink Cartridge - Magenta
Average customer rating
4.3
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
643
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Magenta
Posted by: THOMAS C.
Verified Purchase:Yes
Excellent product and good service
Written by a customer while visiting Staples
Posted by: MARK S.
Verified Purchase:Yes
Hopefully it'll last a LOT longer than original ink in printer
Written by a customer while visiting Staples
Posted by: MARJORIE O.
Verified Purchase:Yes
The ink does what it is supposed to do. Great product. Just sooooo expensive.
Written by a customer while visiting Staples
Posted by: GAIL G.
Verified Purchase:Yes
Quill another office supply company sends coupons and sales for office supplies directly to my office. Especially for printer cartages .. I only purchase this ink because I was in a jam and needed it right then
Written by a customer while visiting Staples
Posted by: CHRISTINE V.
Verified Purchase:Yes
Easy to install ink quality seem pretty good. Ink is way to expensive last printer from HP I will buy. The ink program is very bad they shut off the ink cartridges when you end the program. So you can’t use the printer till you buy new cartridges no matter how much ink is left in the mail order program cartridges.
Written by a customer while visiting Staples
Customer Rating
2
HP 962XL/962
on January 3, 2022
Posted by: Jenn
My bad for not fully reading the listing as I thought I was ordering 4 sets of ink and all I got was one set of each color. Not a bargain in my opinion. HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack
Response from StaplesBy January 11, 2022
Hi Jennifer I see there has been a misunderstanding about the product details. This product comes with four different colors not four cartridges of each color. It seems you believed the purchase came with four cartridges of each color. If you want you could check to see if you can return the item. The return policy is listed at this site https://www.staples.com/sbd/content/help/shipping/. With the link provided there is an option to initiate a return or exchange. If you have additional questions reach out to our technical experts at support. -Amanda HP Care http://hp.com/support/
Written by a customer while visiting Staples
Posted by: JERRY E.
Verified Purchase:Yes
good service fast and in good shape
Written by a customer while visiting Staples
Posted by: P.F.
from Bonita Springs,
Verified Purchase:Yes
Love the updated color preferences incorporated in the 962 ink. Not sure yet about life span but I’m anticipating good things!
Written by a customer while visiting Staples