Customer reviews from Staples
HP - 962 Standard Capacity Ink Cartridge - Magenta
Average customer rating
4.3
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
643
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Magenta
Posted by: LYNNE G.
Verified Purchase:Yes
The ink is great. I got the xl size this time. Great deal
Written by a customer while visiting Staples
Posted by: CARMA K.
Verified Purchase:Yes
It does the job it was purchased for!
Written by a customer while visiting Staples
Posted by: RAYMOND N.
Verified Purchase:Yes
Cannot print without it.
Written by a customer while visiting Staples
Posted by: GARY S.
Verified Purchase:Yes
It worked except the cyan had to be reseated. First time for everthing.
Written by a customer while visiting Staples
Posted by: PAUL W.
Verified Purchase:Yes
so easy to use and install.
Written by a customer while visiting Staples
Posted by: PETER Casserly
Verified Purchase:Yes
Printer not working Says it requires new cartridges
Response from StaplesBy April 22, 2022
Hi there Peter I am sorry this event is happening to you. I want to figure out why this error message pops up on the printer's screen. The most plausible explanation is that the printer isn't reading the sticker on the cartridge. To counter this problem reinsert the cartridge. If you are still experiencing difficulty dealing with our support site is the next step. If you travel to www.support.hp.com/us-en/contact-hp/ to get more answers. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: Dee
Verified Purchase:Yes
The ink is way too high!!!
Written by a customer while visiting Staples
Posted by: FRANCES M.
Verified Purchase:Yes
It went very smoothly
Written by a customer while visiting Staples