Customer reviews from Staples
HP - 962 Standard Capacity Ink Cartridge - Magenta
Average customer rating
4.3
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
643
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Magenta
Posted by: EVAN S.
Verified Purchase:Yes
My yellow cartridge is not working.
Response from StaplesBy October 27, 2022
Hi there Evan Oh no! A cartridge that doesn't print can be challenging and time-consuming. Have you tried resetting the printer? Resetting the printer often resolves this problem. Another strategy is to clean the cartridge especially after printing for a while. Use a damp cloth to clean the printhead. If you prefer you can contact support at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: SHARI C.
Verified Purchase:Yes
The ink worked well.
Written by a customer while visiting Staples
Posted by: CYNTHIA M.
from SALEM
Verified Purchase:Yes
Ink is so expensive but I'm hoping it will last a long time.
Written by a customer while visiting Staples
Posted by: DEBORAH N.
Verified Purchase:Yes
The packaging of these cartridges would be better if all cartridges were XL. It did though prevent me having to buy separate packages for black and color ink.
Written by a customer while visiting Staples
Posted by: MARY J.
Verified Purchase:Yes
I purchased it for my Pastor's printer in his office he seems pleased with the item.
Written by a customer while visiting Staples
Posted by: LARAINE M.
Verified Purchase:Yes
Gives good copies and printing
Written by a customer while visiting Staples
Posted by: MARTHA R.
Verified Purchase:Yes
Good product at good price
Written by a customer while visiting Staples
Customer Rating
5
HP 962 four pack- cyan magenta yellow & black
on October 4, 2022
Posted by: MICHAEL M.
Verified Purchase:Yes
The package for my HP Office JetPro 9015e is an effective easy to install pack- strengthened by the HP smart software which provides ink color specific levels and guidance as to when to replace.
Written by a customer while visiting Staples