Customer reviews from Staples
HP - 962 Standard Capacity Ink Cartridge - Magenta
Average customer rating
4.3
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
643
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Magenta
Customer Rating
4
I do not understand the question what title?
on February 17, 2023
Posted by: dennis
Verified Purchase:Yes
It is what I expected
Written by a customer while visiting Staples
Posted by: ANNA M S.
Verified Purchase:Yes
reason so low price to high
Written by a customer while visiting Staples
Posted by: STEWART D B.
Verified Purchase:Yes
Concictently reliable and functioning
Written by a customer while visiting Staples
Posted by: LASEYMORE S.
Verified Purchase:Yes
A big thank you for stocking all the products that we needed on the spot. So far all our prints are good; no bleeding or spotting from the inks.
Written by a customer while visiting Staples
Posted by: Kevin Bur
Verified Purchase:Yes
Thanks It was a pleasure doing business with you.
Written by a customer while visiting Staples
Posted by: F.W.
Verified Purchase:Yes
Since I can only use one type of ink with my printer I can’t compare better or worse. Everything looks good and clear when printed. Just insanely expensive!!!
Written by a customer while visiting Staples
Posted by: ELIZABETH
Verified Purchase:Yes
Easy to change cartridge and works great!
Written by a customer while visiting Staples
Posted by: RON H.
Verified Purchase:Yes
The ink did not work in the HP printer. We tried 3 different sets of cartridges. Fortunately the Staples tech did not charge us for the 3rd set when he tried it in the printer. Apparently HP is making it so hard to use alternate ink that the printer won't even recognize it's own ink.
Response from StaplesBy February 9, 2023
Hi there Ron Did you get a return from Staples? The site www.staples.com/sbd/content/help/shipping/ provides an online return form. You also have the option to return the cartridges to a store. If your printer rejects multiple cartridges it is from a recent software update. Reverting this update will allow printing to occur. Try to unplug and restart the printer as well. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples