Customer reviews from Staples
HP - 962 Standard Capacity Ink Cartridge - Magenta
Average customer rating
4.3
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
643
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Magenta
Posted by: TERRY G.
Verified Purchase:Yes
I appreciate Staples always having my ink in stock at my local store whenever I need to replace.
Written by a customer while visiting Staples
Posted by: P.S.
Verified Purchase:Yes
I could not believe how expensive the ink I purchased was. $124. I will have to try another source for less expensive ink.
Response from StaplesBy March 28, 2023
Hi Phyllis It appears you are facing two separate problems. I will address them both. If the color is missing from certain sections it is unlikely to be from the cartridge. Check printer troubleshooting. As for the black ink clean the cartridge printhead and the black rollers. The combination should eliminate the smudges. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: VIRGINIA ALICE D.
Verified Purchase:Yes
I am very happy with my order and would recommend Staples to anyone needing printer and office supplies.
Written by a customer while visiting Staples
Posted by: GLORIA M.
Verified Purchase:Yes
I was surprised at how fast this package came and that the process was so smooth. Also the price was right!
Written by a customer while visiting Staples
Posted by: Sue Gillikin
Verified Purchase:Yes
Very easy order and receipt of order
Written by a customer while visiting Staples
Posted by: ANNETTE R.
from Chambersburg
Verified Purchase:Yes
Exactly what I was looking for. Packaging had changed but the contents were the same three colors and two XL black cartridges.
Written by a customer while visiting Staples
Posted by: RALPH R.
Verified Purchase:Yes
THE INK IS GREAT BUT THE PRODUCT IS EXPENSIVE.
Written by a customer while visiting Staples
Posted by: STACEY M.
Verified Purchase:Yes
The inks came out OK but not perfect.
Written by a customer while visiting Staples