The young man with a long beard was very professional and took care of my printer problem. He even wrote down instruction on how to fix my printer in the future . He is a great employee. Thanks Ruperto B Sanchez
HP should be ashamed of themselves for rendering a printer unusable when one color of ink is out. I've had several HP printers and will look for an alternative next time I am in the market.
With printer prices dropping drastically ink cartridge prices are rediculously high. Always liked HP but must consider other options since I'm on a fixed income and must watch expenses. Moo