Bought this last month and very happy with it. Great quality and performance. The instructions were very good except you're supposed to make a 1 inch hole for the power plug but that's about 1/8" too small. Since most older fans are hardwired, it would have been much easier to have a simple hardwire option accessible near the rear, not buried at the front. Also, the rear mounting holes definitely need to be moved to where you can see them.
Overall, satisfied with my purchase and would recommend.
I bought this as part of our kitchen update. We got new countertops, and have been changing appliances to black. The old exhaust fan was noisy. The Hauslane matches everything and looks really good. Love the extra fan speeds that allow less noise. The touch features are great. The installation was easy, and the instructions were easy to follow. The only problem we had is that the plug for the power cord is larger than the 1' hole that was in the instructions. We had to drop the unit and make the hole bigger. We scuffed the wall paint doing this, so will have to do a bit of touch up.
I ordered this online without seeing it but did so based on the reviews it received in Consumer's Digest. It's made well and better than anything I saw in stores for the number of CFMs. The cost was less too. My contractor was also very impressed.
I bought th3 hood online and it arrived quickly, within 3 days. I installed it myself. Just a caveat for those who are thinking of doing that, make sure you have a lift to raise the hood in place. Or have a friend help you out. If you're handy, installation takes no more than an hour, including removal of the old hood & clean-up. I really like my PS18. I cook and bake big batches and like to experiment with different recipes. With my old hood, I needed to open the windows and door to create cross ventilation... no need for that with the PS18. Just set it to the highest speed and no smell anywhere in the house, no more smells on my clothes. Even works when searing a steak! Some folks have said it's loud... It has two large fans that move air. Some fan noise is to be expected... just turn up the music :)