So far, so good. Install was quick, you'll need a long extension driver for your cordless drill. Two fan motors doesn't leave a lot of space. I'd like to slap the idiot engineer that put the power cord so close to the mounting hole in the back. I read a lot of complaints about the noise... This is a high cfm fan what do you expect? The fan is not that loud at the two lowest speeds, I rarely use it above the 3rd. Hold onto your hat if you turn it up all the way, great suction! Nice finish, can't do much better for the price. This was a replacement for a zephyr typhoon. The zephyr was twice the price and was having problems after four years.
Seldom do I take the time to write a review, but in this case, it was warranted. The range arrived in solid shape, is made of very high-quality materials, and has amazing suction. What really impressed however was the customer service from Calvin. The touch pad was a bit finicky and I tried calling over a Sunday immediately after the installation. I did not leave a message. Yet, Calvin saw that I had called and left me a message to reach out to him. I did (again, on a Sunday) and he promised a technician to arrive in 2 days to replace the control board. Woah??alk about service! I wish these guys made other appliances as well. A very happy, and pleasantly surprised customer.
Top Quality Construction & Materials, but Installation Challenges
on March 1, 2020
Posted by: J, Keith L.
I would recommend buying this product.I've only had it installed for a few weeks, but it's performance and lighting are great so far.Pros -1. Top quality construction and stainless steel.2. Easy to remove and install filter panels.3. Lights under hood are very bright and light up the cooking surface very well.4. Noise level at high fan setting isn't real loud.Cons -1. The installation was somewhat of a challenge. The four screws that hold the hood in place had to be installed prior to putting the hood in place. This required some detailed measuring so the screws were in just the right location when installing the hood. After accomplishing that task which required moving the screws several times, it is almost impossible to tighten the screws. There isn't a straight shot to the screw heads. Very frustrating. Additionally, I had to move the electrical wire exit point where it came out the top of the hood. The wire exited the top right where the hood should be able to mount flush with the cabinet. I had to drill a hole near the center of the hood near the exhaust vent pipe for the electrical supply wire to exit. This allowed for flush mounting the hood.
Better instructions and necessities, better diagrams
on February 17, 2020
Posted by: Anonymous
Not easy to install, but not as powerful as i thought, i used to have a 300cfm kitchen aid gallery series meaner than this one and powerfull motor lasted 22yrs and felt more powerfull than this one, but does the job, dont even know if u need to install it in a slope or leveled either. Its leveled now but i hope the grease travels to its pan. And not sit in the rails
This has been a great range hood for our needs. We have a fairly large kitchen and the suction is perfect. I have cooked with garlic a few times since it was installed and there is absolutely no residual smell afterwards. It is a bit louder than I prefer but I will take the temporary noise any day over a kitchen that smells like the food I cooked hours ago. Would definitely recommend it to others.
Too soon for me to give 5 stars, but I like it so far. Not too loud on high settings. Not super quiet, but nothing will be at the high cfm levels. Pretty quiet at low levels. Buttons not very sensitive, sometimes have to press more than once. May be an issue. We'll see. Some hard 90 degree edges at the front corners of the hood. Would not be pleasant to hit your head on them if you're tall enough.Main negative is the relative difficulty of install. First, you will likely need to reconfigure your under cabinet blocking to install this hood. The screw holes are about 5" over from the sides. The two rear holes are behind the fans and harder to reach, so make sure you are not simultaneously trying to screw and hold the hood up. It's a 3 person job, unless you have something (poles, 2x4's, whatever) to bear the weight while your are installing the screws. Also, the location of the electrical cord outlet interferes with optimal blocking placement for the right rear screw hole. Design flaw. Also, measure your cabinet depth to insure the front edge of the cabinet lines up with the right line on the hood. The rear flat portion is exactly 12" to the start of the hood's downward slope. If your cabinet depth exceeds 12", then shim the hood forward as needed. Some backsplash tile did the trick for me. Not something you want to do at the moment you're installing the screws.Otherwise, it's a nice looking, functioning hood with dimensions not easy to find.Addendum: Some reviewers claim it's not powerful or it's too loud. Nonsense. It's very powerful and draws very well. Probably they have a duct work issue. I have never needed to go beyond 3 or 4 of the 6 speeds. Is it "loud" at the higher speeds? Yes, but that's unavoidable whatever unit you buy. You can only force so much air up through a 6" or 7" diameter duct., so with the high air velocity you also get air movement noise. Unless you want to upsize your duct, idealize it's configuration and/or get a unit with the fans' positioned well above the unit, in your attic for example, you are going to hear the fans. No way around it.