Customer reviews from ohsnap.com
OhSnap - Refurbished Excellent - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Pure Silver
Average customer rating
3.9
(3,671 Reviews)
Rating breakdown 3,671 reviews
5 Stars
1,892
4 Stars
642
3 Stars
420
2 Stars
330
1 Star
387
62%of customers recommend this product.
(
1,154 out of
1,852)
Customer Reviews for OhSnap - Refurbished Excellent - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Pure Silver
Customer Rating
5
From a person that doesn’t like any type of pop sockets
on January 5, 2025
Posted by: William C.
from US
Honestly, I despise these things, but this particular item is hands-down. Everything you could ever need or ask for in one of these not sure what to say but it works great. You can charge through it. It’s not bulky which is huge for me and it just looks like it belongs on the phone. Great product.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
3
Great idea but not for me
on January 5, 2025
Posted by: Rainer K.
from US
I've used the On snap on a S24 with MagSafe case. I like how thin it is. The magnet is very strong. The 1 or 2 finger operation is thoughtful but it sometimes doesn't collapse back after using a single finger. I don't like the to glue to my phone, that's what the magnet is for. The Snap comes off my phone and stays on the wireless charger with the paper still on. The car charger disconnects frequently while driving. I have returned it.
Written by a customer while visiting ohsnap.com
Customer Rating
2
Great concept, bad execution
on January 6, 2025
Posted by: Willie E.
from US
I’ve had this since December 2nd so roughly a month or so. Pros: Super slimEasy to use Functional as grip and a kickstandNice build qualityCan stick to magnetic surfaces like a fridge or something (never found a use case)Company seems to care how you feel about their productCons: Pops off the phone and case every time I use a MagSafe stand or mount (see pic) Adhesive that got all fuzzy after reason 1 was very difficult to removeNot nearly as comfy as the pop socket I used for 2 years prior to thisA bit expensive for what you getNot even super glue could hold it on my Otterbox MagSafe case.Had to use 2 hands to get the grip to pop out for 2 finger, 1 hand usage I’m neither a dog or cat person, why is this a part of the review process?
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
5
Excellent after service
on January 6, 2025
Posted by: Mo
from US
Emma from Ohsnap was very helpful during the warranty process. Great product.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
1
Not very durable
on January 7, 2025
Posted by: Eric
from US
My grip only lasted slightly over a month. Seems that’s the intended lifespan since support only offered 25% off which can be had normally on their site very often.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
3
Looks and feels great, but lacks in functionality and quality.
on January 7, 2025
Posted by: Eric H.
from US
I bought one of these about a year ago. At first, i really loved it. It feels good to grip, the stand works well, and it lays super flat to the phone. However, it only took a month before I started having issues.Problem 1, the adhesive ring completely failed. I had my phone connected to a magnetic mount in my car, and the phone fell right off, leaving the Snap grip still magnetized to the mount. I ordered a new set of adhesive rings, cleaned the phone really good to make sure there wasn't any dirt or debris, and re-mounted the snap grip. The new adhesive ring failed again just a few weeks later. Eventually i ended up using superglue to make sure the grip stayed put. I am not sure why they designed the attachment point to be limited to a small ring of contact. nearly all their competitors have a complete circle of contact to keep the grip secure. They either need to increase the adhesive contact with the device or get a much stronger adhesive.Problem 2, trying to use any mag charger caused the phone to heat up fast. I ended up not taking advantage of the magnetic charger. I think this is partially what caused the adhesive to fail the first time. However, the adhesive still failed a couple times after I stopped using mag charging.Problem 3, a year later i am finding the snap grip does not close properly most of the time. The plastic hinges that weave between each other as it folds flat no longer do so, with one of the hinges bending slightly sideways enough to collide with another hinge instead of slipping between. Not sure why there needs to be 12 little plastic hinges weaving between each other in the first place, but it is now clearly a design flaw as all it takes is one of them to bend wrong and the whole hinge cannot close.
Written by a customer while visiting ohsnap.com
Customer Rating
5
Love it. Class above the others.
on January 9, 2025
Posted by: Duane B.
from US
I love the OhSnap Luxe 4 grip. It is what I have been looking for. It's sleek and sexy and doesn't look cheesy or clunky on my phone. Kinda like how Apple products compare to the clunky competitors. I love the versatility of how you can hold the phone with the grip. And the fact that. I don't lose the magsafe charging capabilities is the tops.I also ordered the wall mount which I love way more than I expected I would. Now I'm considering the wallet.Thanks, OhSnap, for producing a decent product.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
4
Quality, comfortable, works great, but...
on January 10, 2025
Posted by: George K.
from US
The Luxe lived up to all the hype and my expectations. Sticks great to my case and no charging issues. However, its thin profile is just slightly thicker than the lens bump on my Smartish case. That means the phone no longer sits flat on a table. I use my phone on a table every morning for NYT puzzles and Duolingo and so that’s a big issue. So even though it’s a good product, I might stop using it.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com