Customer reviews from ohsnap.com
OhSnap - Refurbished Excellent - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Pure Silver
Average customer rating
3.9 out of 5
3.9
(3,670 Reviews)
Open Ratings Snapshot
Rating breakdown 3,670 reviews
5 Stars
1,892
4 Stars
642
3 Stars
420
2 Stars
330
1 Star
386
62%of customers recommend this product. 
(
1,154 out of 1,851
)
Best Buy Privacy Policy
Customer Reviews for OhSnap - Refurbished Excellent - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Pure Silver
Customer Rating
5 out of 5
5
This is the ONLY thing I’ll put on my phone
on November 30, 2024
Posted by: Mike D.
from US
My Snap is the best accessory I’ve ever had on my phone. The comfort of holding it, the ease of tuning it into a kickstand, and the MagSafe charging make this the only accessory you ever need. I’ll always have this on my phone. Thanks guys!!!!
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
2 out of 5
2
Wireless charging does not work well.
on December 1, 2024
Posted by: Jake
from US
I just got this yesterday. So far it sticks to my fridge, can stand on its own fine when propped up but after charging all night I only had 38% charge. I have been trying to charge it all day what I am finding is if I am streaming video on my phone while charging my % charged goes down so I am using more battery then I am charging. Charging is the most important feature for me. I have contacted oh snap but waiting to see what they say. If there is an easy fix I will change this rating. I have an Apple iPhone 16 max pro, Apple charge duo wireless charger and a mous limitless 6.0 MagSafe case.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
3 out of 5
3
Kickstand
on December 2, 2024
Posted by: steven h.
from US
The little fold out plastics for the kickstand broke on me not that long after I got it, and I rarely ever even used that for finger holding or for kickstand in the love the design of it being so flat and the magnet is good charge is just fine overall OK with the product
Written by a customer while visiting ohsnap.com
Customer Rating
2 out of 5
2
Honestly Disappointed vs. Gen 1 Grips
on December 3, 2024
Posted by: Will T.
from US
I backed the very first OhSnap grip and accessory ecosystem. All these years later, I decide to replace the Gen 1 OhSnap with the new Gen 4.I really wish I didn't. Yes, Gen 4 is thinner. Yes, Gen 4 more easily snaps into the mount.My biggest frustration is the susceptibility of the adhesive to moderate heat or moisture. After only a few weeks, I found my phone on the floor with the Gen 4 grip still on the charging mount. After cleaning/replacing the mount, I discovered that the slight warmth that builds up while wirelessly charging through my thin case and grip breaks down the adhesive, leading to phone to fall off the grip if I have ANY downward angle on the charger.At this point, the humidity of the bathroom was enough to start interfering with the adhesives grip as well.During the years that I owned the Gen 1, this was NEVER an issue. The grip did not once separate from my phone in spite of having the exact same setup, and mounting it on a magnetic mount in the shower daily. OhSnap sent me complimentary replacement adhesives, but I am having the exact same problem with the replacements.This doesn't even get into the ergonomics. Getting your finger into the grip was as simple as slipping your finger into a ring. Even with small hands and a large phone, it took no effort or thought to utilize the grip.Gen 4 on the other hand can is nearly impossible to extend the two-finger grip without using 2 hands for those with smaller hand sizes. Forget opening up the one-finger sleeve using only one hand. I shouldn't have to conduct daily training exercises to try and get good enough to use the "convenient" grip.I'd love to see OhSnap return to the simplicity of the Gen 1 grip style, but maybe simply updating it with the circular magnetic ring of the Gen 4. I really wish I could reattach my old Gen 1 right now.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
1 out of 5
1
Hot Garbage!
on December 3, 2024
Posted by: Lb
from US
It has been 24 hours and this thing is just annoying. The “pop” is to short so it feels tight on my fingers (size large glove). Holding the phone just feels weird and I hate it. To make things worse I apparently don’t have the coordination to open this thing one handed. It is crazy that a device to better hold a phone one handed takes two hands to open and get situated. I’m not angry, just disappointed. This is from an iPhone 16 pro.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
3 out of 5
3
I love the idea and want to use it on my phone as much as possible.
on December 4, 2024
Posted by: Garren Q.
from US
Unfortunately the OhSnap slips off anytime I use it on a MagSafe charger or holder that has magnets to have a stronger hold. I tried cleaning the OhSnap adhesive per website instructions and even bought a new OhSnap to try on my iPhone 15. Still slips off. Really wish I could keep it on my phone and use it all the time.
Written by a customer while visiting ohsnap.com
Customer Rating
5 out of 5
5
Have faith
on December 4, 2024
Posted by: AS
from US
After 2-3 years I finally had to replace my snap3. When I first purchased the hinges felt cheap and I was certain they would break but I trusted their claims that they put the hinges through rigorous testing to ensure reliability. After all this time the hinges never failed and never loosened. The piece that did fail was the plastic that clicks into the back keeping it closed. It got to the point where it would no longer snap back into itself and stayed open. This far exceeded my expectations of the product and look forward to many years with the snap4
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
3 out of 5
3
Love the products, BUT......
on December 5, 2024
Posted by: Dan
from US
I bought the snap 3, wireless charger and car mount originally... The snap 3 broke within 3 weeks. I was sent a snap 4 to replace it since it was just released at the time. I then had issues with the adhesive and was sent more of that too.... The front of the wireless charger cracked days after the warranty ended and they wouldn't replace it, now my snap 4 just snapped one of its hinges and is again, days out of warranty.... So literally all of these "higher end, higher priced" accessories have broken.
Written by a customer while visiting ohsnap.com
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