Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,536 Reviews)
Rating breakdown 3,536 reviews
5 Stars
2,660
4 Stars
610
3 Stars
94
2 Stars
60
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Great performance
on July 11, 2023
Posted by: ScoobaSteve
I have had these for a month and, I am pleased with the performance and price.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Volume Tap feature doesn't work
on July 11, 2023
Posted by: Jschultz
I am bummed because I just got a new pair of earbuds and the volume tap feature doesn't work on them. I actually had to return my first pair after the volume tap feature only lasted for 2 months. I won't be buying anything else from this company.
Response from jlabaudio.comBy steve, customer service, July 13, 2023
So very sorry to hear of the issue. The buds are dependent upon one and other for volume control. If only one bud is outside of the case, volume would need to be adjusted via the device connected to. A troubleshooting thread has been established via your email. We are always here to help via support@jlab.com
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Good
on July 12, 2023
Posted by: Srinath
Comfort is not good, bass is not thumpy. To much sharp edges not soft corners. Charging cable is slightly inconvenient.
Response from jlabaudio.comBy steve, customer service, July 13, 2023
Sorry to hear of the discomfort amongst a few other things : ( If you have not already, try switching to the bass boost by triple tapping the right bud. If you are looking to extend the charging cable, you can plug it into any standard usb extender. If we can be of any assistance, please feel free to reach out to us via support@jlab.com we're here for ya : )
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Very clear
on July 12, 2023
Posted by: Blaster5
These are great. Very clear and easy to use, highly recommended these.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Good sound & batterylife
on July 12, 2023
Posted by: Chilli 97
Good sound & batterylife for a good & cheap price.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great
on July 12, 2023
Posted by: Trwatkins
They are well made and seem to work really well. Still learning how to control them
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound and very inexpensive. A WIN-WIN!
on July 13, 2023
Posted by: PapaTomJr127
I've bought 4 sets so far. After they get burned in on the app. They sound absolutely fantastic and for the price? Are a legit steal!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
DON'T HOLD A CHARGE FOR MORE THAN 30MINS
on July 13, 2023
Posted by: Blooming
I loved these ears buds so much, that i lost them and repurchased them at best buy, these stop dont hold charge for more than 30 mins and they get fuzzy I have had these for about a month...I am sooooooo disappointed...
Response from jlabaudio.comBy steve, customer service, July 17, 2023
That is disappointing : ( our sincere apologies. We'll get those replaced quick for you under our two year warranty. An email has been sent your way for replacement. We will have you back up and running for hours in no time : )
Written by a customer while visiting jlabaudio.com