Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,536 Reviews)
Rating breakdown 3,536 reviews
5 Stars
2,660
4 Stars
610
3 Stars
94
2 Stars
60
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Great size and fit right price
on May 13, 2023
Posted by: Griffy
3rd pair each pair have not let me down. My daughter got a pair for herself .
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Fell off!
on May 16, 2023
Posted by: evev
I bought this a week ago and the right earphone was making a slight noise (like radio interference). Unfortunately I didn't try them much as while I was trying to tie my hair, one of the headphones came off my ear and fell off. Is it possible that they fall so easily despite being the smallest ones? Sadly i loved the colour of the lilac one but not anymore available in Italy.
Response from jlabaudio.comBy Jlab Customer Support, May 17, 2023
We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Response from jlabaudio.comBy steve, customer service, May 17, 2023
So sorry to hear of the fitment. We have additional tips that we can send your way. When you get a sec, check your email. We will have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great features
on May 16, 2023
Posted by: Doug 59
Purchased the item to replace one that was lost. Very satisfied.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great product for a great price!
on May 16, 2023
Posted by: Bobko1001
I bought these to replace jlab earbuds I had previously, these fit much better than my old ones and I love the lilac color! The battery lasts so long and it has great sound.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Overall good but keep going out
on May 17, 2023
Posted by: Bigwave Bigwave
This is the second pair I have gotten and for the second time they have went out on me that are really good earbuds but the way they go out and not want to work is just irritating
Response from jlabaudio.comBy Jlab Customer Support, May 17, 2023
We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Response from jlabaudio.comBy Jlab Customer Support, May 17, 2023
So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
The Best Earbuds Made
on May 17, 2023
Posted by: JLab Pops
Best sound in the world at a great price. I own 3 pair.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
just got them
on May 18, 2023
Posted by: juju21
just bought these yesterday and they came scratched
Response from jlabaudio.comBy steve, customer service, May 25, 2023
Aggghhh : ( so sorry to see that. Our sincerest of apologies. When you get a sec, please check your email for replacement instructions. We are always here to help via support@jlab.com
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Outstanding Customer Support. EXCELLENT SERVICE
on May 18, 2023
Posted by: Joshua Olufemi-Ojo
When we are talking about after sales service, you have proven to outstand others. I cannot believe a product I bought in Europe will be looked after all the way from USA. Thank you for the speed you looked after me.
Written by a customer while visiting jlabaudio.com