Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,536 Reviews)
Rating breakdown 3,536 reviews
5 Stars
2,660
4 Stars
610
3 Stars
94
2 Stars
60
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
4
Great pair of earbuds
on February 6, 2023
Posted by: Anonymous
Great earbuds but something messed up and the company replaced them a year later. The 2 year warranty is good. Easy to contact the company. Def would purchase again.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
So hard to get out of case. And quit working.
on February 6, 2023
Posted by: BrittR0321
I bought these about a month ago. They worked fine for about a week or so. Then the left ear bud stopped working completely. It’s awesome there is a 2 year warranty if they do malfunction. But seems like it’s a common problem with these. Also they are almost impossible to get out of the case. Thankfully Jlab gave me a credit and I ordered the $99 True wireless earbuds. Hopefully they work okay. I bought the epic sports ear buds and I really like them.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the troubles with the pops. If you ever find yourself in need of assistance, please always feel free to reach out to us via support@jlab.com we are definitely here to help. Thanks so much for giving us another shot, we sincerely appreciate your business.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
The eq3 setting makes sure thema great buy
on February 6, 2023
Posted by: Tuse&GB
You're the best headset I bought so far any jlabs headset u buy there affordable sound is on par with any apple or samsung headset and they all have hours of music time i weear my all day they stay in and dont hurt ur ears
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great value for money
on February 7, 2023
Posted by: LindsayM
These are great for the price. I wasn't expecting too much, as they are a lot cheaper than the big brand earbuds. These are great quality and I'm so happy I chose this brand!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
I give up! Cannot get BOTH airpops to pair
on February 7, 2023
Posted by: KKT1
The sound is fabulous but listening in mono isn’t fabulous. I give up!
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the poor sound quality. When you get a moment, please reach out to us via support@jlab.com so that we can help troubleshoot or replace under warranty. We look forward to hearing from, and getting you taken care of.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Perfect : )
on February 7, 2023
Posted by: YO man
I got them for Christmas and they are some of the best earbuds The only issue I had was when I dropped the case and the earbuds flew out and I lost them
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Ok
on February 7, 2023
Posted by: TashaM
They keep falling out of my ear. Do that makes it not so comfortable or practical.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the fitment issue. When you get a sec, please reach out to us via support@jlab.com we have few options for you. Thanks so much for your time in advance, we look forward to getting you all taken care of.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Mine came broke
on February 7, 2023
Posted by: Zeke22
I bought this a couple days ago and the right earbud doesn't pair or make noise
Response from jlabaudio.comBy Steve, steve, March 14, 2023
So sorry to hear of the troubles, and for the delayed response. If you have not already reached out to us, please do so, as we can either fix or replace the unit for you. We can be reached via support@jlab.com
Written by a customer while visiting jlabaudio.com