Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
4
Great Ear Buds Shame about the free gift
on November 28, 2022
Posted by: Trebor Newob
Great price well made item easy to set up and use, Nice fit for us both and are very comfortable for long periods. My only moan is as a UK customer the link to register my purchase did not work so I had to use their international address! I was able to register there and was even offered a choice of a free gift, nice touch! Shame though when I picked it I was informed there would be a delivery charge of over $30.00, not great so I emailed and all we got was a sorry!! So unless you live in USA I assume, J Lab class every one else not important; very poor Customer Service/PR? But it's a shame as the earbuds are very good in every respect.
My headset was broken. I emailed them. They emailed me back. Give me a code. Got new headphones sent it out probably four days. Got a new set. These guys are great customer service, you can talk to them on the phone even. I bought another pair just because, they’re affordable and they rock. I love their product. It works good too for the price you can’t beat it.
I bought these last week, after wanted something different than wired earbuds. I'll still use wired earbuds, but I'll use these when that's not convenient. So far, they've been great. I listen to my meditations, audio book, music & webinars. The sound quality far exceeds my expectations. My 12 y/o son said he wishes he'd picked these over another brand he chose & has had repeated issues with. I've already recommended them to friends & family.