Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
1
what the freak
on January 18, 2023
Posted by: Leo the boss man
i bought two pairs and they were both broken so i returned them. not buying another
Response from jlabaudio.comBy Steve, customer support, March 27, 2023
We are so very sorry to hear of the troubles and inconvenience. We would like to make things right for you. When you get a sec, please reach out to support@jlab.com and we will get you taken care of. Once more, our sincerest of apologies.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
LOST FOR WORDS
on January 15, 2023
Posted by: l3on
I just bought this today and i am not able to take them off. I've heard airpods before and this is WAY better then airpods. overall BEST sound quality BEST price worth the price.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Ear Fit
on January 15, 2023
Posted by: Big Boss
The features and sound are great. I am having an issue with the fit. They fall out of my ears. I do have a set of the foam ear pads on the way. Hopefully that will clear up my problem.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great earbuds
on January 15, 2023
Posted by: Dato
Very good quality earbuds.Fast delivery,goid price
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Loved the Earphones, But Bad Microphones
on January 14, 2023
Posted by: Wakiki_No
I really liked the fact that I can use this device for 32 hours without charging, and I loved the quality of the sound it makes, too, but the microphone is down to 2 out of 10 for me. It sucks to think that the microphone is very bad that the person I’m talking to on the phone cannot comprehend my voice; it was so bad they mock me for hearing the murmurs the train and the people make on the background than hearing my own voice. I was very disappointed. I was choosing between this and another brand with the same price point. The only difference is the battery life difference of 8 hours, which was a big reason I chose this, but I would’ve chosen the other one if I knew the microphone quality was this bad.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
So very sorry to hear of the reported poor mic quality, although not the top of the line unit for phone calls, it should be nice and clear. We will gladly replace the unit under warranty for you. When you have a sec, please hit us up via support@jlab.com we will have you squared away with the quickness.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Great sound
on January 13, 2023
Posted by: Vikk
Great sound when listening to music or listening to meetings online. However, as I speak with ear buds on they make me sound like a robot. I don't know how to fix the problem it really is an Inconvenience because the reason I Purchase these will so that I was able to communicate on zoom meetings without having my volume turned up on my computer. Or these just a waste of $25??
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
That is very odd : ( Have you tried to reset them using the troubleshoot in your manual? We would love to help troubleshoot the issue, or get them replaced under our two year warranty need be. When you have a sec, please hit us up via support@jlab.com we'll have you up and running at full volume in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Go sport wireless earbuds
on January 12, 2023
Posted by: TLovesearbuds
My earbuds arrived quickly & one earbud was not working. I immediately contacted the company & they sent out a new set which arrived quickly. Love the earbuds & a company that stands behind it’s product!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best budget headphones by miles
on January 12, 2023
Posted by: Thesmartone
I've owned 3 pairs of wireless jlab headphones, the studio overear, original go air, and these. These are my favorite out of them, they are light and the case has a lid unlike the original go air. The sound is incredible and the earbuds block out sound pretty well even at half volume. My only complaint is that the touch controls are a little funky
Written by a customer while visiting jlabaudio.com