Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Outstanding
on January 30, 2023
Posted by: DoubleDuece
I purchased these earbuds a month ago, and the sound is perfect.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome earbuds!
on January 29, 2023
Posted by: Iceman66
Lightweight, easy to charge, awesome features, and the soundbis amazing!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
cheap is what you get
on January 29, 2023
Posted by: distasteful review
bought these thinking the claims would be true but was unsatisfied upon opening
Response from jlabaudio.comBy JLab, CS, March 14, 2023
We're bummed to hear that you're not loving your Go Air Pop. Please give us a shout when you get a chance and we can see if there is any troubleshooting we can do to improve your listening experience.
Thanks,
JLab Customer Support Team
Thanks,
JLab Customer Support Team
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent service and timing
on January 29, 2023
Posted by: Kimi89
I bought these earbuds originally and loved the look and sound quality, but one headphone stopped working. I called customer service and they helped me try to troubleshoot. That didn't work, so they were able to send me a replacement pair. I am super happy with their customer service and sound quality.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Value!
on January 28, 2023
Posted by: Mungbeans
I had these for about a year and wore them pretty much non-stop (I wear them while I work and during my commutes) - the right earbud is starting to go now but probably from a combination of use and being dropped (a lot, and once while going full speed on a bike).
These are a great value wireless earbud - my only complaint is that the microphone quality isn't the best, but for 25 bucks I really wasn't expecting perfection.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Fabulous!
on January 28, 2023
Posted by: roswolf
Just got these today and I already love them. Unlike most brands where I have to use the smallest tip size, the medium fits like a dream and doesn't budge even with agitation (shaking my head). I did see at least one review mentioning they are hard to get out of the case, but if you try to twist them off the magnet, they pop out just fine! I would totally buy these again if needed.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best headphones
on January 27, 2023
Posted by: Lia-bility
Best headphones for the the price. I can't even work without them. Lasts all day long and takes forever to use up all the battery. I love this brand
Written by a customer while visiting jlabaudio.com
Customer Rating
1
only one earbud works
on January 27, 2023
Posted by: thorlm01
Purchased and from the moment we received we could only get 1 earbud to connect. We tried all the "fixes" and nothing worked. This is the third pair we purchased, all three pairs have had the same issues. Thankfully there's a good warranty.
Response from jlabaudio.comBy Steve, customer support, March 27, 2023
So sorry to hear the troubleshoot didn't work : ( you are covered under warranty for two years. When you can, please reach out to us via support@jlab.com we'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com