Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Great value for money
on February 7, 2023
Posted by: LindsayM
These are great for the price. I wasn't expecting too much, as they are a lot cheaper than the big brand earbuds. These are great quality and I'm so happy I chose this brand!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
The eq3 setting makes sure thema great buy
on February 6, 2023
Posted by: Tuse&GB
You're the best headset I bought so far any jlabs headset u buy there affordable sound is on par with any apple or samsung headset and they all have hours of music time i weear my all day they stay in and dont hurt ur ears
Written by a customer while visiting jlabaudio.com
Customer Rating
3
So hard to get out of case. And quit working.
on February 6, 2023
Posted by: BrittR0321
I bought these about a month ago. They worked fine for about a week or so. Then the left ear bud stopped working completely. It’s awesome there is a 2 year warranty if they do malfunction. But seems like it’s a common problem with these. Also they are almost impossible to get out of the case. Thankfully Jlab gave me a credit and I ordered the $99 True wireless earbuds. Hopefully they work okay. I bought the epic sports ear buds and I really like them.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the troubles with the pops. If you ever find yourself in need of assistance, please always feel free to reach out to us via support@jlab.com we are definitely here to help. Thanks so much for giving us another shot, we sincerely appreciate your business.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great pair of earbuds
on February 6, 2023
Posted by: Anonymous
Great earbuds but something messed up and the company replaced them a year later. The 2 year warranty is good. Easy to contact the company. Def would purchase again.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Insane
on February 5, 2023
Posted by: imagilove
That is literally insane for the price. Never seen
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Not Too Impressed
on February 5, 2023
Posted by: Laura2023
I received these for my birthday in November (3 months ago) and they already have stopped working. One earbud does not charge and I constantly have to reset them to get them to pair to my device. The battery life did not live up to what was advertised either.
Response from jlabaudio.comBy Steve, steve, March 14, 2023
So very sorry to hear of your experience thus far : ( We will most certainly get you taken care of. All of our bluetooth products carry with them a strong two year warranty. When you get a sec, please feel free to reach out to us via sulpport@jlab.com so that we can get ou back up and running.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good quality, poor adjustment
on February 5, 2023
Posted by: anngamer44
Everything is great but when I try to adjust it it keeps connecting and messing with my phone and keeps sliding out of my ear
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great headphones!
on February 4, 2023
Posted by: Mark55
I bought these headphones/earbuds three months ago to replace earbuds my dog chewed. I love the features and sound quality. The bass is a little weak but I corrected that problem by changing to foam ear tips. They seal better and help improve bass response.
Written by a customer while visiting jlabaudio.com