Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Earbuds
on February 8, 2023
Posted by: KevinD
Bought it a week ago and there was a problem with the left earbud. It only took one short phone call and a replacement set was received. They work great!
These are by far the best Bluetooth earbuds I have ever used. The sound quality is excellent, they hold a charge for a really long time, and I love that you can use each earbud independently. So that even when they do need to charge, you can usually still use one. I listen to audiobooks and podcasts pretty much all day long and I find I only have to charge these, maybe, once a week!
I bought this a couple days ago and the right earbud doesn't pair or make noise
Response from jlabaudio.comBy Steve, steve, March 14, 2023
So sorry to hear of the troubles, and for the delayed response. If you have not already reached out to us, please do so, as we can either fix or replace the unit for you. We can be reached via support@jlab.com
They keep falling out of my ear. Do that makes it not so comfortable or practical.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the fitment issue. When you get a sec, please reach out to us via support@jlab.com we have few options for you. Thanks so much for your time in advance, we look forward to getting you all taken care of.
I got them for Christmas and they are some of the best earbuds The only issue I had was when I dropped the case and the earbuds flew out and I lost them
The sound is fabulous but listening in mono isn’t fabulous. I give up!
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the poor sound quality. When you get a moment, please reach out to us via support@jlab.com so that we can help troubleshoot or replace under warranty. We look forward to hearing from, and getting you taken care of.