Bought these Air Pop earbuds almost a year ago and enjoyed using them. They quit working a day before the first year ended. Talked to a very pleasant lady in customer service who sent me a free replacement set. I love these even more. So easy to set up and use. Don't have to go through pages of instructions Sound is excellent as is the value for money. Very satisfied and would highly recommend the product and the company.
Within few months of purchase, the left ear piece has stopped working. I checked all blogs possible and noticed that it is a very common problem.
I wouldn’t recommend the product. Run away…
Response from jlabaudio.comBy Trevor, CS, March 14, 2023
We're sorry to hear that one earbud went out of you. Rest assured that we've got you covered with our 2 yr manufacturers warranty. Please send an email to support@jlab.com and we can discuss getting those replaced with a new unit for you. Thanks, JLab Customer Support Team
SOUND IS VERY GOOD, minor issue: clarity of when using it for cellphone calls, I hear well, but the person at the other end of phonecall cant really ear me clearly. Mic probably beeds implovement but amazing for listening music.
I had bought these to replace my Samsung galaxy buds plus. They have nearly the same 10 hour battery life on a single charge and sound really good, shockingly good on Jlab signature mode. They hit the Harman kardon curve well but managed to hold on to their identity with a bit of spacious flair. They also cost me $25 which is a robbery.