Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Something for Everyone
on February 27, 2023
Posted by: Mother of Misfits
Music is a huge part of my life everyday, from driving, to working, to using it as a sleep aid. My air pop earbuds have a great balance of affordability and features. Never happier about trying something new.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Quick response
on February 26, 2023
Posted by: Chuck c
My JLAB earplug got lost in the mail and they immediately took care of it and mailed me another, no questions ask. Good customer service was
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good, but…
on February 26, 2023
Posted by: Joshin
This product is good but I have a slight problem, My personal experience, a few weeks ago this started, when I wanted to connect to the other earbud it does not connect and I have to go to my Bluetooth settings and pair the other earbud like it’s a whole other device, the other thing is that since I got it I could not connect to the app, “Jlab sound”
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Really bad
on February 26, 2023
Posted by: fishy101
at first the earbuds connected fine but about a minute later one of them stopped working. Only one would connect. Even though it says "connected" on my phone only one actually plays music. Also the charger is connected to the case so essentially if the charger breaks the whole thing is through. But that is not as big of a problem as one of the earbuds wont connect. I tried resetting them and watched a ton of youtube videos but nothing has helped.
Response from jlabaudio.comBy Trevor, CS, March 14, 2023
Please send us an email and we'd be more than happy to troubleshoot this issue with you (support@jlab.com).
Thanks,
JLab Customer Support Team
Thanks,
JLab Customer Support Team
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great, you can't beat for the price!!
on February 25, 2023
Posted by: SAY1114
Had a pair before and gave them away because she misplaced hers, the next pair I bought were these again, I'm not sure what could be written bad about them unless they come defective? For my second pair and they work just as great as the first and you really can't beat this price, the quality surpasses it 10 fold. THANK YOU.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome headphones!!
on February 25, 2023
Posted by: Andrew0083
Bought 2 weeks ago, Paired easily with my phone, love the EQ features they have great bass. I usually buy Skullcandy but these have more bass and sound better in my opinion.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
I love them
on February 25, 2023
Posted by: Adipose
Got 2 pairs for the price of 1. I have small ears so these fit me perfectly. The colors are amazing. Sound quality is amazing and I can go pretty far with them if I don't have my phone
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Awesome…except with Nintendo Switch Lite
on February 25, 2023
Posted by: Maynard
These earbuds are terrific! They sound great, I love the slate color, they fit well, and charges last forever. So why only 4 stars? A couple of things.
Firstly, I bought these specifically to use with my Switch Lite, and getting them to consistently connect correctly is often frustrating. I basically have to have them unpaired from every other device, plus have the Switch in airplane mode, then take the buds from the case and turn airplane mode back off. Even then, it doesn't always work. However, they pair first time, every time with phones, PCs, and a Chromebook. It's just the Switch that's a problem.
The other issue is minor, but it can be tricky to get the earbuds out of the case. Maybe it's just me, but especially the left one pops back to the magnet before I can get a good grip on it. Not a huge deal, but worth mentioning.
Overall, these are highly recommended for most uses, and I'm still pretty happy with them. Oh, and they fit perfectly in silicone cases for airpods.
Written by a customer while visiting jlabaudio.com