Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
4
Liking them, so far.
on May 19, 2023
Posted by: BBLAMP
I've tried several different wireless earbuds in the past. The secure fit that these buds offer is important because I like running and riding my bike while listening to music and no one wants to keep adjusting their buds. So far, these Air Pop True Wireless Earbuds are doing the trick! The charge lasts a good long time and the only problem I have seen is when I'm riding my bike, with my phone in my pocket, they don't stay connected. I'm not sure if it's the movement of my leg or what, but that does get annoying. I'm fairly satisfied with this purchase and hope they continue to offer the good sound and long battery life that I'm enjoying right now while they are still new.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Outstanding Customer Support. EXCELLENT SERVICE
on May 18, 2023
Posted by: Joshua Olufemi-Ojo
When we are talking about after sales service, you have proven to outstand others. I cannot believe a product I bought in Europe will be looked after all the way from USA. Thank you for the speed you looked after me.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
just got them
on May 18, 2023
Posted by: juju21
just bought these yesterday and they came scratched
Response from jlabaudio.comBy steve, customer service, May 25, 2023
Aggghhh : ( so sorry to see that. Our sincerest of apologies. When you get a sec, please check your email for replacement instructions. We are always here to help via support@jlab.com
Written by a customer while visiting jlabaudio.com
Customer Rating
5
The Best Earbuds Made
on May 17, 2023
Posted by: JLab Pops
Best sound in the world at a great price. I own 3 pair.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Overall good but keep going out
on May 17, 2023
Posted by: Bigwave Bigwave
This is the second pair I have gotten and for the second time they have went out on me that are really good earbuds but the way they go out and not want to work is just irritating
Response from jlabaudio.comBy Jlab Customer Support, May 17, 2023
We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Response from jlabaudio.comBy Jlab Customer Support, May 17, 2023
So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great product for a great price!
on May 16, 2023
Posted by: Bobko1001
I bought these to replace jlab earbuds I had previously, these fit much better than my old ones and I love the lilac color! The battery lasts so long and it has great sound.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great features
on May 16, 2023
Posted by: Doug 59
Purchased the item to replace one that was lost. Very satisfied.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Fell off!
on May 16, 2023
Posted by: evev
I bought this a week ago and the right earphone was making a slight noise (like radio interference). Unfortunately I didn't try them much as while I was trying to tie my hair, one of the headphones came off my ear and fell off. Is it possible that they fall so easily despite being the smallest ones? Sadly i loved the colour of the lilac one but not anymore available in Italy.
Response from jlabaudio.comBy Jlab Customer Support, May 17, 2023
We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Response from jlabaudio.comBy steve, customer service, May 17, 2023
So sorry to hear of the fitment. We have additional tips that we can send your way. When you get a sec, check your email. We will have you back up and running in no time.
Written by a customer while visiting jlabaudio.com