These earbuds have great sound BUT getting them to connect at the same time is IMPOSSIBLE!!
Response from jlabaudio.comBy steve, customer service, June 16, 2023
So sorry to hear of the troubles. We'll help troubleshoot those for you. An email thread has been opened. We'll have you up and running in no time. We are always here to help via support@jlab.com
I own the Go Air Pop now eight months. It's my first pair of Bluetooth Earbuds and in this price range, I honestly never expect them to be this good. They work just fine.
The wired ones I've owned from various big companys before, never last this long, because of broken wires right on the headphone jack. That's always the weak spot with wired ones.
I'm super happy with Bluetooth now. Greetings from Germany
I received the Go Air Pop in the green/blue color. Right out of the box I was impressed. The instructions were very clear and one thing I like the best about the JLAB Go Air Pop is that the charging cable is built right into the case. I received these as a gift and have always used high end JBL earbuds. The sound quality of the JLAB Go Air Pop is amazing compared to other high end earbuds I have used. Another function I really enjoy is that you can adjust the equalizer just by tapping the left bud three times. The JLAB Go Air Pop are high quality earbuds at a great price.
I recently bought these about 2 weeks ago and only one of them has cut on and worked. I've bought this brand before and had the same issue. After a while the other one started working but this one has not. I'm confused and hurt because I can't listen without that one earbud.
Response from jlabaudio.comBy steve, customer service, June 13, 2023
We are very sorry to hear that : ( our sincere apologies. We will most certainly get those replaced for ya. When you get a sec, check your email for replacement instructions. We'll have you back up and running in no time : )