Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
2
great price, features, bad tech.
on July 17, 2023
Posted by: Anonymous
i bought these around march of this year, and they were working amazing! they stayed charged and i never had any technical problems. come this week, and ive had a few. first off- ive been letting them charge, all night, every night, and they have been running out of battery! second, the left earbud was not outputting sound, the buttons and Bluetooth still functioned, but not the sound. so, i try to look at the manual for help. i follow all of the instructions, and now NO SOUND IS COMING OUT!! yes, the volume is all the way up, and yes they are connected. (buttons still work) please help me out here. so angry
Response from jlabaudio.comBy steve, customer service, July 18, 2023
We are so very sorry to hear of the couple of issues that you've run into : ( we will most certainly get those replaced for you under our fast, free two year warranty. Replacement instructions have been sent your way.
I bought these last year, and they are still working great. I actually have a funny story, I left on of the earbuds, (no case whatsoever) in my pocket, i put it on a heavy wash cycle, and a 100 min dry cycle, i took them out, expecting them to be dead, but no, they were worked perfectely fine.
Man JLab is going to make me go broke… I absolutely love these and now that they have Pink ones I have to get them… if y’all do Hello Kitty I’m getting them too. I literally have 4 pairs of JLads n you can’t beat the price for this quality…!!! Love love love JLabs