Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Sounds are very good
on August 21, 2023
Posted by: Desert Guy
The battery life is very good and pairs very easily with my tablet
Written by a customer while visiting jlabaudio.com
Customer Rating
1
They don’t even work
on August 20, 2023
Posted by: ShayZ
What a bummer. Straight out of the box they are faulty and wouldn’t turn on. After charging only the left headphone will work like other reviews mentioned. Even then it’s completely random when the Bluetooth chooses to work. 0/10 faulty from the start what a disappointment.
Response from jlabaudio.comBy Lovely, JLab, August 21, 2023
We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Glad I bought them!
on August 20, 2023
Posted by: Bond, James Bond
They work perfectly fine with great sound reproduction. For the price they can’t be beat.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Complete Satisfaction
on August 19, 2023
Posted by: ErikM
I bought a set a year ago and 100% love them. I use them at work and the battery lasts all day!
I just bought a second set as a backup if I ever loose these.
I just bought a second set as a backup if I ever loose these.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love these things
on August 19, 2023
Posted by: Supersound
The sound is amazing but even better than that is thr fit! They stay in your ears comfortably.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good for a while
on August 18, 2023
Posted by: Truth2023
It decent but after a while it seems like both sides disconnect from each other and acts as separate units and a reset don't solve the issue. Maybe a firmware update might help but I don't think the app has the ability to do that.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
NO replacement case
on August 18, 2023
Posted by: Jake's goods
Cannot buy the case individually from the rest of the set, I am utterly dissapointed and probably won't be buying from them again unless this changes.
Response from jlabaudio.comBy Lovely, JLab, August 19, 2023
Thanks for contacting us and we're sorry to hear that you're experiencing issues with JLab product.
JLab offers affordable replacements for selected charging cases so you don't have to stress over accidents.
You can visit the link below for more information:
https://www.jlab.com/collections/replacement-parts
Please be advised that we usually restock sold-out items within two weeks to a month.
Currently, we only sell replacement earbuds, chargers, and accessories on our US website.
Also, the product will be shipped from the US when you place an order.
Let me know if you have any questions.
With love from the Lab,
Team JLab Customer Support
JLab offers affordable replacements for selected charging cases so you don't have to stress over accidents.
You can visit the link below for more information:
https://www.jlab.com/collections/replacement-parts
Please be advised that we usually restock sold-out items within two weeks to a month.
Currently, we only sell replacement earbuds, chargers, and accessories on our US website.
Also, the product will be shipped from the US when you place an order.
Let me know if you have any questions.
With love from the Lab,
Team JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Super comfortable
on August 17, 2023
Posted by: A. Crowsier
I’ve bought 3 pairs of these now! I’m pretty rough on my earbuds, I wear them every single day probably for at least 10+ hours. These have never once caused chaffing on the inside of my ears, the noise cancelling in incredible for the price, and I love the sound quality. I’ve also been extremely impressed by the Jlab support team, I’ve had some issues with orders and a busted earbud but they have been super responsive and kind with how they’ve fixed my problems. That customer service alone is worth brand loyalty in my book. I genuinely love these earbuds, I’m wearing them as I’m typing this!
Written by a customer while visiting jlabaudio.com