Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
1
Horrible
on September 2, 2023
Posted by: Mike7365
I just bought these and both earbuds aren’t compatible with each other and they aren’t working.
Response from jlabaudio.comBy steve, customer service, September 5, 2023
So sorry to hear of the issues : ( Have you run the following rest? If after resetting, you are still running into issues, let us know via support@jlab.com
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound
on September 2, 2023
Posted by: Valeria27
I have one week with My earbuds and i love them, it's just what i was specting
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Nice
on September 1, 2023
Posted by: Ella1997
Got them the other day, loved my other pair. Audio crackles a bit on certain songs.Otherwise, they're great so far.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best sound for the money
on September 1, 2023
Posted by: Skyhawk
I lost my original set in Europe and didn’t want to take the chance of another brand because these were so good. So I purchased another set.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound.
on September 1, 2023
Posted by: Pooky
Had a problem, initially. Customer service is exceptional.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
JLAB GO AIR PRO
on September 1, 2023
Posted by: EDDIEZZ
If you are looking for great sounding ear buds without breaking youe pockets (under$30.00) JLAB GO AIR PRO are great!!! HIGHLY RECOMMEND.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Value!
on September 1, 2023
Posted by: Halzee
Good sound and features at a terrific price. Can’t go wrong with these.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Use them all the time, can't stand the controls.
on August 30, 2023
Posted by: Dr.Starky
Good Stuff:
-Battery life is very very good. A fully charged bud will last a whole shift at work with out having. Great for 20 bucks.
-I don't really care about this kind of thing but the sound quality was better than I expected for the price.
Bad stuff:
-The controls are just awful. To pause/play you need to double tap *specifically* the right ear bud. Why? A single tap for either side is how it's worked for all other earbuds I've had because that is the most intuitive way to do it. It's not uncommon fo me to try to pause and instead would adjust volume or even skip to another track/video. The lack of mechanical buttons doesn't help either.
-Battery life is very very good. A fully charged bud will last a whole shift at work with out having. Great for 20 bucks.
-I don't really care about this kind of thing but the sound quality was better than I expected for the price.
Bad stuff:
-The controls are just awful. To pause/play you need to double tap *specifically* the right ear bud. Why? A single tap for either side is how it's worked for all other earbuds I've had because that is the most intuitive way to do it. It's not uncommon fo me to try to pause and instead would adjust volume or even skip to another track/video. The lack of mechanical buttons doesn't help either.
Response from jlabaudio.comBy steve, customer support, August 30, 2023
Sorry to hear of your displeasure with the touch control layout : ( we definitely appreciate any and all notes. We use feedback such as yours when developing future generations. When you step up the product line, you do have the ability to change touch functions. If we can be of further assistance, please always feel free to reach out to us via support@jlab.com we're here to help : )
Written by a customer while visiting jlabaudio.com