Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Amazing Features
on October 3, 2023
Posted by: SAMMBoi
I got these a two weeks ago and they are hands down some of the BEST earbuds I've ever had. I had a pair of go air sport and they were great as well but sadly my dog found one out of its charging case and he ate it😅
I bought this 3-2 months ago and just recently they stoped working,like,i never dropped them and they still stopped working
Response from jlabaudio.comBy jlab customer support, jlab customer support, October 4, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Contacted Customer Service about my earbuds because I was having issues with them. They were quick to respond and very helpful. The issue was resolved swifty and I received my new earbuds with no issues. Love these headphones.
I am really enjoying my earbuds. There are two small things that do irritate me though. They're kind of hard to get out of the case and it is very hard to switch the tips. The case is compact and easy to carry with me and I like the fact that you don't need a separate plug-in to charge it. The cost was right also.
I bought 2 sets. One set doesn't work, the charge box won't charge the ear buds. Overall product is great. Amazing sound and bass
Response from jlabaudio.comBy jlab customer support, jlab customer support, October 3, 2023
Our apologies. We'll get those replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )