Customer reviews from jlabaudio.com
JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,661
4 Stars
610
3 Stars
94
2 Stars
61
1 Star
112
Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
5
Great product and love it!
on October 29, 2023
Posted by: Neher
A gift from my company for my 5 years of work and very happy
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Stereo sound!
on October 29, 2023
Posted by: Stingray615
I was blown away by how great these sounded! I have 90% hearing loss in my left ear and haven’t heard “stereo sound” since I was 9. Until now. And the sound is so crisp and clear. These are my absolute favorite.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Brilliant👏
on October 29, 2023
Posted by: Ravenous
I am happy with equalizers setup and sound quality
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Intrusive wireless device
on October 27, 2023
Posted by: bieergarten
i've got them for a few months. They are connecting to my phone even when in the case, when receiving a phone call. it took me a couple of weeks to realise of the issue. a nightmare. I've still to fully turn off the bluetooth in my phone when i receive a phone call. and these days i am receiving plenty of calls.. kinda unforgiveble issue for a wireless device, expected to have gone through some quality control. on the good side, i stop using them, what doctors say is good for our ears. and guess will bin them if i don't find a quick solution googling. I don't think sending them back to the seller is an acceptable solution. First for such small/cheap device i don't keep invoices after a couple of weeks. second, there is a cost in time/nuisance.
Response from jlabaudio.comBy jlab customer support, October 31, 2023
So sorry to hear of the troubles : ( typically the reset that follows resolves the staying connected issue that you're describing. If not, we have you covered under a two year hassle free warranty. An email has been sent your way should the reset not work.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
on October 24, 2023
Posted by: Anonymous
These are the best earbuds I think I have ever gotten noise wise. No one else can hear your music outside of your earbuds and they are very good at noise cancellation. Although, I frequently have problems with charging and one earbud not working. I have been trying to charge these earbuds all day with at least 5 different boxes and 10 different outlets and they just will not charge. Like I said before, this happens frequently, I want to know what I can charge them on to actually make them charge. I am a bit confused though because when I'm at my moms house and I plug them into an outlet in my kitchen (very specific ik) they charge quick and easy. They won't charge at school or my dads which I find weird. Not saying this is the company's fault or the earbuds I'm just very confused.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love it
on October 24, 2023
Posted by: Sarah12
Bought five days ago, sound is amazing battery life is even more amazing
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Price
on October 23, 2023
Posted by: Joefloyd
For the price these are the best ear buds I've ever had. They sound great.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound
on October 23, 2023
Posted by: Greg33
I love these earbuds. The battery lasts long and the bass is exceptional. These earbuds are only $24.99. These are my go to earbuds. The way these earbuds sound you think they would cost more. I recommend to anyone to buy.
Written by a customer while visiting jlabaudio.com