Customer Reviews for JLab - GO Air POP True Wireless In-Ear Headphones - Confetti
Customer Rating
2
Good earphones
on November 12, 2023
Posted by: Opo04
I had the earphones for a year, all of a sudden the left side is not working I can’t hear anything on it the lights is flashing and no sounds. It’s a really good earphones, the sounds is really good, but it would have been really better if my left side was working.
Response from jlabaudio.comBy jlab customer support, November 13, 2023
So sorry to hear of the defective battery : ( our sincere apologies. We'll get those replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )
I bought my first pair because they were the most inexpensive buds I could find and I lose earbuds. I bought my second pair because they are indestructible and work fantastically. My left bud fell out of my ear and into my swimming pool while energized. I retrieved it and thought “oh well, time for another pair.” It sat for a day or two on my desk, and then I randomly decided to try it before I tossed it. And it worked!! A tree rolled over the right one while I was cutting wood, it kept working. Run over by a tractor and pressed into mud. STILL WORKING!
I bought this about a year ago. Lost an earbud outside. It went through a heavy rainfall, and got very damaged by a car driving over it. The earbud still connected and played very well. The case charge has lasted over two months since I last used these earbuds. It wouldn’t stay charged that long if you were using the earbuds but when not using them the case will take a long time to run out of power.
These earphones are the best. The sound is good the quality of the music is superb. These are the only brand of earphones I buy regardless of the style.
I bought this earbuds like three weeks ago and it was everything perfect except that like a day or two the left earbud stop working and now both earbuds stop working and there’s no way I can make them work again try to do manual reset but nothing works
Response from jlabaudio.comBy jlab customer support, November 8, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.