Customer reviews from ATT.com
OtterBox - Refurbished Excellent - Defender Pro Series Case - Samsung Galaxy S25 Ultra - Black
Average customer rating
4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
16
4 Stars
2
3 Stars
0
2 Stars
4
1 Star
3
60%of customers recommend this product.
(
12 out of
20)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Pro Series Case - Samsung Galaxy S25 Ultra - Black
Posted by: JEbe
from Oro Valley, AZ
Verified Purchase:Yes
Way too Bulky, not the case that I thought it was
No, I would not recommend this to a friend.
By OtterBox Customer Support, September 26, 2025
Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Written by a customer while visiting ATT.com
Posted by: Chris Broyles
from Oakland TN
Verified Purchase:Yes
I couldn't get it to fit my phone
No, I would not recommend this to a friend.
By OtterBox Customer Support, October 6, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting ATT.com
Posted by: Robert C S
Verified Purchase:Yes
I canceled this order, why do I need to rate it?
By OtterBox Customer Support, October 10, 2025
Hello, Robert! While the original purchase placed fully met your needs, please contact our Customer Service Team with any product questions.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Lake Arthur,LA
Verified Purchase:Yes
perfect for my needs and exactly what I was looking for
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
I've dropped my phone lots if times and nothing is broken or cracked, it bounces pretty good!!
Written by a customer while visiting ATT.com
Posted by: Trucker8331
Verified Purchase:Yes
Works as advertised period a great product.Seems to protect great
Written by a customer while visiting ATT.com
Posted by: Mike Sim
from Maine
Verified Purchase:Yes
Great product, fits well.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kenneth C
from Lancaster PA
Verified Purchase:Yes
Really good fit, easy install.
I would recommend this to a friend!
Written by a customer while visiting ATT.com