Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Silicone Case - Black
Average customer rating
3.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
3
1 Star
1
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Silicone Case - Black
Customer Rating
2
Don't buy
on September 21, 2025
Posted by: Eagle
I have had this case for 5 months and it is already cracked on the corners. Not impressed. Don't buy this unless you want to replace it in a few months.
Response from Samsung USBy R&R, September 23, 2025
Ahoy Eagle, Thank you for your feedback on the Galaxy S25 Silicone Case. We appreciate you taking the time to share your thoughts with us. Samsung cases are designed to balance sleek style, device protection, and comfort in-hand. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. Feel free to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung! Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Material
on November 13, 2025
Posted by: RUth
The product didn't last for a year. The product material is not durable.
Response from Samsung USBy R&R, November 14, 2025
Hi RUth,
Thank you for sharing your experience with the Galaxy S25 Silicone Case. Our cases are crafted to feel soft while maintaining a sleek, minimal look, and many users appreciate its lightweight design. We understand you found the material didn’t hold up as expected over time; please note that Samsung products are covered against manufacturing defects in material and workmanship for 12 months. Contact our Samsung Support Team to explore warranty options. We’re happy to assist. Thanks again for your feedback—and for choosing Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
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Thank you for sharing your experience with the Galaxy S25 Silicone Case. Our cases are crafted to feel soft while maintaining a sleek, minimal look, and many users appreciate its lightweight design. We understand you found the material didn’t hold up as expected over time; please note that Samsung products are covered against manufacturing defects in material and workmanship for 12 months. Contact our Samsung Support Team to explore warranty options. We’re happy to assist. Thanks again for your feedback—and for choosing Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent minimalist case
on February 1, 2025
Posted by: JayGalaxy
from NY
Expertise:Intermediate
Fits perfectly. Adds very little weight/bulk to the phone. Minimalist case that most importantly offers me a surface with much more grip. Offers some protection around lenses and if the phone is facing down on the table is rests on the case instead of the screen. Tiny drawback is the silicone bit above the charging port is 100% going to break at some point. Would highly recommend as a minimalist case.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, May 13, 2025
Howdy JayGalaxy,
We’re thrilled to hear how the Galaxy S25 Silicone Case fits your routine! It’s a favorite among many of our users, and it’s easy to see why. It looks the part and excels at its job, giving your phone the aesthetic, you can appreciate and the protection required. The impressive grip is a bonus. We're grateful for your recommendation. Your support means a lot to us at Samsung!
-Ty
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We’re thrilled to hear how the Galaxy S25 Silicone Case fits your routine! It’s a favorite among many of our users, and it’s easy to see why. It looks the part and excels at its job, giving your phone the aesthetic, you can appreciate and the protection required. The impressive grip is a bonus. We're grateful for your recommendation. Your support means a lot to us at Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Rubber started peeling after two months
on April 18, 2025
Posted by: jimmy
Expertise:Expert
Obviously well designed to fit the phone. But started to fall apart after two months of use. Got end of January and now replaced.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
5
Response from Samsung USBy R&R, April 21, 2025
Hello Jimmy,
Thank you sharing your experience with your Galaxy S25 Silicone Case. We understand our users look for their phone cases to fit their mood, their vibes, more importantly, their aesthetic! Have a smooth firm grip to add dimension to your device as well as optimal protect is what users are expecting and that is our goal. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discover more about our warranty options. We’re here to help—thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you sharing your experience with your Galaxy S25 Silicone Case. We understand our users look for their phone cases to fit their mood, their vibes, more importantly, their aesthetic! Have a smooth firm grip to add dimension to your device as well as optimal protect is what users are expecting and that is our goal. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discover more about our warranty options. We’re here to help—thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor fit and durability
on November 13, 2025
Posted by: LIDG
This case looks nice and matches the color of the phone, but the silicone started ripping after just a few months. It is also an absolute dust and lint magnet. I can't put it in my pocket without it coming out covered in lint. On top of that, it somehow didn't fit my phone perfectly - there is a tiny gap so that I would pick it up, I could feel the phone shift slightly. At first I thought this was a vibration but no, it's just the phone sliding around. Never had this with any other case. Really disappointing. I'd expect higher quality at this price point.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, November 13, 2025
Hello LIDG,
Thank you for reaching out and sharing your experience with the Galaxy S25 Silicone Case. Our goal is to produce cases that offer excellent protection and a perfect fit for your device. Please be aware that Samsung products include a limited 12-month warranty, which covers manufacturing defects in materials and workmanship, as specified for each item. You can contact our Samsung Support Team to discuss warranty options. We are happy to help you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy S25 Silicone Case. Our goal is to produce cases that offer excellent protection and a perfect fit for your device. Please be aware that Samsung products include a limited 12-month warranty, which covers manufacturing defects in materials and workmanship, as specified for each item. You can contact our Samsung Support Team to discuss warranty options. We are happy to help you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
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Written by a customer while visiting Samsung US
Posted by: Leah
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I really want to give this a higher rating, however, for the price point, I cannot. A part of the silicon on the corner has a gouge in it and it's fairly new.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R, May 29, 2025
Hello Leah,
Thank you for sharing your experience with the Galaxy S25 Silicone Case. The case offers a smooth and firm grip while enhancing the overall appearance of your device. It also provides excellent protection, making your phone usage more enjoyable. The Galaxy S25 Silicone Case is designed to absorb shocks, safeguarding your phone from everyday bumps and minor drops. Its soft and flexible silicone material evenly distributes impact energy, which helps reduce the risk of cracks, scratches, or damage from accidental falls. If you notice any wear and tear within a short period, please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. For more information about your warranty options, please contact our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your experience with the Galaxy S25 Silicone Case. The case offers a smooth and firm grip while enhancing the overall appearance of your device. It also provides excellent protection, making your phone usage more enjoyable. The Galaxy S25 Silicone Case is designed to absorb shocks, safeguarding your phone from everyday bumps and minor drops. Its soft and flexible silicone material evenly distributes impact energy, which helps reduce the risk of cracks, scratches, or damage from accidental falls. If you notice any wear and tear within a short period, please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. For more information about your warranty options, please contact our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Barb K
Verified Purchase:Yes
Great product. Well made. Dependable. Protects the phone. Trust the Samsung product and would buy no other brand.
I would recommend this to a friend!
Response from Samsung USBy R&R, June 19, 2025
Howdy Barb K,
Thanks for the love. We are thrilled that the Galaxy S25 Silicone Case checks all the boxes for protection, style, and reliability. Designed to be a seamless fit for your device, it’s no surprise it’s become an everyday essential. When you pair trusted accessories with Samsung innovation, you are always one step ahead. Thanks for choosing Samsung.
-Ty
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Thanks for the love. We are thrilled that the Galaxy S25 Silicone Case checks all the boxes for protection, style, and reliability. Designed to be a seamless fit for your device, it’s no surprise it’s become an everyday essential. When you pair trusted accessories with Samsung innovation, you are always one step ahead. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Wille
Verified Purchase:Yes
The case fits exactly the way it was designed to. And easy to install.
Response from Samsung USBy R&R, September 5, 2025
Hey there Wille, It’s great to hear that the Galaxy S25 Ultra Silicone Case offers both style and functionality for you. Having multiple colors lets you personalize your device while still enjoying the sleek, protective design. We’re glad it’s become a dependable part of your Galaxy setup. Thank you for choosing Samsung as your go-to brand. -Ty
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Written by a customer while visiting Samsung US