Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Silicone Case - Black
Average customer rating
3.4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
0
3 Stars
1
2 Stars
4
1 Star
1
50%of customers recommend this product.
(
3 out of
6)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Silicone Case - Black
Customer Rating
2
Bad quality but good looks
on May 10, 2026
Posted by: Timur
It's a perfect fit for my phone however the product is falling apart after 2 months of usage. In one year I had to purchase three of them as a quality is absolute garbage
Response from Samsung USBy R&R, May 11, 2026
Hi there Timur,
Thank you for sharing your thoughts on the Galaxy S25 Silicone Case. We are pleased to hear that it fits well and that the design matches your style. We understand how important durable, everyday protection for your phone is. We appreciate your continued support for Samsung products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S25 Silicone Case. We are pleased to hear that it fits well and that the design matches your style. We understand how important durable, everyday protection for your phone is. We appreciate your continued support for Samsung products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Carolei
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
The case fits perfectly, is not bulky, and is comfortable to hold. The color is actually more a bright coral than true red, but I like the color and it's easy to spot!
Features
5
Value
5
Response from Samsung USBy R&R, January 14, 2026
Hi Carolei,
Thank you for sharing your experience with the Galaxy S25 Silicone Case. Designed to offer a slim profile with a comfortable grip, this case provides everyday protection without added bulk. Feedback about the color tone highlights how lighting and finish can affect how shades are perceived, while still showcasing the distinctive look that makes the case easy to spot and enjoyable to use. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S25 Silicone Case. Designed to offer a slim profile with a comfortable grip, this case provides everyday protection without added bulk. Feedback about the color tone highlights how lighting and finish can affect how shades are perceived, while still showcasing the distinctive look that makes the case easy to spot and enjoyable to use. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great item,is very soft and strong. Great color
on December 21, 2025
Posted by: Edward
from White Plains,NY
Expertise:Expert
Verified Purchase:Yes
This item is great.Silicone Red case for Galaxy S25
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
Hello Edward,
Thank you for sharing your experience with the Galaxy S25 Silicone Case. Crafted to balance protection and style, its soft touch finish and vibrant color make it suitable for daily use. We value your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S25 Silicone Case. Crafted to balance protection and style, its soft touch finish and vibrant color make it suitable for daily use. We value your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Material
on November 13, 2025
Posted by: RUth
The product didn't last for a year. The product material is not durable.
Response from Samsung USBy R&R, November 14, 2025
Hi RUth,
Thank you for sharing your experience with the Galaxy S25 Silicone Case. Our cases are crafted to feel soft while maintaining a sleek, minimal look, and many users appreciate its lightweight design. We understand you found the material didn’t hold up as expected over time; please note that Samsung products are covered against manufacturing defects in material and workmanship for 12 months. Contact our Samsung Support Team to explore warranty options. We’re happy to assist. Thanks again for your feedback—and for choosing Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S25 Silicone Case. Our cases are crafted to feel soft while maintaining a sleek, minimal look, and many users appreciate its lightweight design. We understand you found the material didn’t hold up as expected over time; please note that Samsung products are covered against manufacturing defects in material and workmanship for 12 months. Contact our Samsung Support Team to explore warranty options. We’re happy to assist. Thanks again for your feedback—and for choosing Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Poor fit and durability
on November 13, 2025
Posted by: LIDG
This case looks nice and matches the color of the phone, but the silicone started ripping after just a few months. It is also an absolute dust and lint magnet. I can't put it in my pocket without it coming out covered in lint. On top of that, it somehow didn't fit my phone perfectly - there is a tiny gap so that I would pick it up, I could feel the phone shift slightly. At first I thought this was a vibration but no, it's just the phone sliding around. Never had this with any other case. Really disappointing. I'd expect higher quality at this price point.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, November 13, 2025
Hello LIDG,
Thank you for reaching out and sharing your experience with the Galaxy S25 Silicone Case. Our goal is to produce cases that offer excellent protection and a perfect fit for your device. Please be aware that Samsung products include a limited 12-month warranty, which covers manufacturing defects in materials and workmanship, as specified for each item. You can contact our Samsung Support Team to discuss warranty options. We are happy to help you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with the Galaxy S25 Silicone Case. Our goal is to produce cases that offer excellent protection and a perfect fit for your device. Please be aware that Samsung products include a limited 12-month warranty, which covers manufacturing defects in materials and workmanship, as specified for each item. You can contact our Samsung Support Team to discuss warranty options. We are happy to help you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Don't buy
on September 21, 2025
Posted by: Eagle
I have had this case for 5 months and it is already cracked on the corners. Not impressed. Don't buy this unless you want to replace it in a few months.
Response from Samsung USBy R&R, September 23, 2025
Ahoy Eagle, Thank you for your feedback on the Galaxy S25 Silicone Case. We appreciate you taking the time to share your thoughts with us. Samsung cases are designed to balance sleek style, device protection, and comfort in-hand. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. Feel free to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung! Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Wille
Verified Purchase:Yes
The case fits exactly the way it was designed to. And easy to install.
Response from Samsung USBy R&R, September 5, 2025
Hey there Wille, It’s great to hear that the Galaxy S25 Ultra Silicone Case offers both style and functionality for you. Having multiple colors lets you personalize your device while still enjoying the sleek, protective design. We’re glad it’s become a dependable part of your Galaxy setup. Thank you for choosing Samsung as your go-to brand. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Barb K
Verified Purchase:Yes
Great product. Well made. Dependable. Protects the phone. Trust the Samsung product and would buy no other brand.
I would recommend this to a friend!
Response from Samsung USBy R&R, June 19, 2025
Howdy Barb K,
Thanks for the love. We are thrilled that the Galaxy S25 Silicone Case checks all the boxes for protection, style, and reliability. Designed to be a seamless fit for your device, it’s no surprise it’s become an everyday essential. When you pair trusted accessories with Samsung innovation, you are always one step ahead. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for the love. We are thrilled that the Galaxy S25 Silicone Case checks all the boxes for protection, style, and reliability. Designed to be a seamless fit for your device, it’s no surprise it’s become an everyday essential. When you pair trusted accessories with Samsung innovation, you are always one step ahead. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US