Customer reviews from Case-Mate
Case-Mate - Refurbished Excellent - iPhone XR Thermoplastic Polyurethane Case Twinkle - Stardust
Average customer rating
3.8
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
8
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
2
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Case-Mate - Refurbished Excellent - iPhone XR Thermoplastic Polyurethane Case Twinkle - Stardust
Customer Rating
5
Definitely recommend!
on December 13, 2022
Posted by: Nicole S.
10/10. Definitely will recommend. Very cute and stylish!
Written by a customer while visiting Case-Mate
Customer Rating
5
I love my case it’s
on September 27, 2022
Posted by: Marie V.
I love my case it’s super sparkly. I love the I can have a combo of durability and style. So happy with my case.
Written by a customer while visiting Case-Mate
Customer Rating
5
Its really cute, just what
on September 7, 2022
Posted by: Lesli Z.
Its really cute, just what I was looking for, feels good quality, love it! Thanks
Written by a customer while visiting Case-Mate
Customer Rating
3
The case mate logo at
on August 27, 2022
Posted by: Brittany H.
The case mate logo at the bottom wasn’t cute or cursive it was just a normal black letter font. Thankfully I ordered a card holder so I covered it. Could be sparklier.
Written by a customer while visiting Case-Mate
Customer Rating
3
Pretty cover but quality in question
on May 22, 2022
Posted by: Leetra H.
The right side button cover has already come off after just a few days use. That was very annoying. Fortunately, I was able to stick it back on, however, I don’t know how long it will remain in place.
Response from Case-MateBy TR Wilhoit, May 23, 2022
Hello!
Thank you for your feedback! The buttons are meant to be removable for cleaning purposes, but they should fit back in! If you have any other issues with this, please reach out to our Customer Service Team. They'd be happy to assist with a replacement item under warranty! For more information, they are available by chat or email at support@case-mate.com.
Kind Regards,
Case-Mate Team
Thank you for your feedback! The buttons are meant to be removable for cleaning purposes, but they should fit back in! If you have any other issues with this, please reach out to our Customer Service Team. They'd be happy to assist with a replacement item under warranty! For more information, they are available by chat or email at support@case-mate.com.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Not sparkly, cheap
on April 23, 2022
Posted by: Tina W.
Extremely disappointed. The picture looks like a clear crystal. The actual case is a yellow tinge that is very cheap and not sparkly like the picture portrays.
Response from Case-MateBy TR Wilhoit, April 25, 2022
Hi there,
We appreciate your feedback about your experience. Sorry to hear that your case wasn't what you expected. The Twinkle Stardust is a Reflective Foil case. Our Twinkle Stardust case is not silver, it is made with a beautiful multi-color iridescent foil which gives off multiple colors and will change depending on the lighting and color of your phone. Warmer tones lighting will highlight more of the yellow/gold tones in the iridescent shift while cool-toned lighting will bring out the blue/silver tones. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience. Sorry to hear that your case wasn't what you expected. The Twinkle Stardust is a Reflective Foil case. Our Twinkle Stardust case is not silver, it is made with a beautiful multi-color iridescent foil which gives off multiple colors and will change depending on the lighting and color of your phone. Warmer tones lighting will highlight more of the yellow/gold tones in the iridescent shift while cool-toned lighting will bring out the blue/silver tones. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
3
Silver or Gold?
on January 31, 2022
Posted by: Susan C.
The picture looks silvery online and when it arrived it is GOLD...and very slippery. I have purchased Case Mate cases in the past and they are wonderful quality. I was just expecting silver not gold and it is as slippery as ever...I have boat and fear of dropping my phone over board so I always like a bit of grip/texture/something to make you feel like you are not going to drop it. It is pretty...and I needed a new case w/ my older phone that left little choices...so I will keep it...but I wish it was silver like the photos represented.
Written by a customer while visiting Case-Mate
Customer Rating
1
Disappointed
on January 2, 2022
Posted by: Jeffrey L.
Missing side button so you can’t adjust volume or use picture function.
Written by a customer while visiting Case-Mate