Customer reviews from hp.com
HP - Upgraded - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Average customer rating
4.3
(301 Reviews)
Rating breakdown 301 reviews
5 Stars
198
4 Stars
47
3 Stars
24
2 Stars
11
1 Star
21
85%of customers recommend this product.
(
80 out of
94)
Customer Reviews for HP - Upgraded - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Posted by: Gerald L.
from Maryland
Verified Purchase:Yes
The sale really wasn't a sale. It's a tower, no keyboard, no mouse, no screen. They market it like your getting this super deal.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
HP OmniDesk desktop AI PC, configured as delivered with Windows 11.
on December 6, 2025
Posted by: D. Langford
from Washington State
Verified Purchase:Yes
The Bad: The machine came configured for gamers and social medial mavens. It was not useful for serious work and record keeping. Apparently StorageSense immediately erased 20 years of automobile driving and maintenance records (among other things). I still can't figure out how FileExplorer or OneDrive work - File Explorer rarely shows what drive I'm attached to (cloud, local or a USB remote), if in fact they do, and not all of my local files are shown, especially when I desperately need THAT file. My proprietary work has most likely been copied to someone else's storage system (a security risk). At this point, I have lost almost a month's productive work time in trying to configure the machine to be useful. The diagnostic software was unable to identify a failing router. The AI makes far too many judgement mistakes - I will do my own thinking, thank you.
Windows 11 has too many options to be useful for the average user. A tech who came in indicated he and a number of friends have gone to Linux just to be rid of Microsoft and Windows. Between an operating system that many users despise, and a State Governor who want to tax Microsoft out of business (...insatiable appetite for money...), I'd be surprised if Microsoft is still in business in ten years.
Windows 11 has too many options to be useful for the average user. A tech who came in indicated he and a number of friends have gone to Linux just to be rid of Microsoft and Windows. Between an operating system that many users despise, and a State Governor who want to tax Microsoft out of business (...insatiable appetite for money...), I'd be surprised if Microsoft is still in business in ten years.
The Good: Except for missing and/or hidden files (that shouldn't be missing), operations appear to be fast and reliable. Initial physical setup was easy; pretty much plug and play.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I needed a computer. I pondered many options. With pray, I decided on the hp desktop which I have now. I'm so very pleased. It was a healthy investment. It works so well and makes my time on the computer much more pleasant. It's the 1st I've ever purchased. All the rest were from friends, a library and a gift. It is definitely an investment due to my financial position. Again, I'm so very thankful to have it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Noogie
from New Jersey
Verified Purchase:Yes
Very happy with the new computer. Easy to operate
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Cherokee AL
Verified Purchase:Yes
Excellent PC, fast, and lots of power. HP was easy to deal with. Shipment was fast
Written by a customer while visiting hp.com
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
no problems getting up and running. So far everything has worked perfectly as far as hardware goes.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Nunnie
Verified Purchase:Yes
I was not able to hook it up because it was not compatible with my monitor. Had I looked at more closely I could have made that determination in advance.
Written by a customer while visiting hp.com
Posted by: Jim6jan
from East Tennessee
Verified Purchase:Yes
Very easy to set up... Attached my external hard drive and away I went. Computer is quick and responsive. After a month no issues or hick-ups
I would recommend this to a friend!
Written by a customer while visiting hp.com