Customer reviews from hp.com
HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Average customer rating
4.3 out of 5
4.3
(279 Reviews)
Open Ratings Snapshot
Rating breakdown 279 reviews
5 Stars
182
4 Stars
44
3 Stars
22
2 Stars
11
1 Star
20
84%of customers recommend this product. 
(
72 out of 86
)
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Customer Reviews for HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Customer Rating
3 out of 5
3
The computer is OK
on September 15, 2025
Posted by: Tutt
from Vermont
Verified Purchase:Yes
I have no issue with the computer itself, but do like like the cheap mouse that came with it (now replaced)), nor the cheap keyboard (shopping for a better one).
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Omni locks up with windows 11
on October 14, 2025
Posted by: Not happy so far
Verified Purchase:Yes
Not very software compatible
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good PC
on November 30, 2025
Posted by: Anonymous
from Cherokee AL
Verified Purchase:Yes
Excellent PC, fast, and lots of power. HP was easy to deal with. Shipment was fast
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good purchase
on October 26, 2025
Posted by: TC23
Verified Purchase:Yes
Good computers with decent prices
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Dead Mouse!
on March 24, 2026
Posted by: Whale508
Verified Purchase:Yes
A lot of things need to work to get the computer to show a spark of life. Why won't the mouse work? No binding instructions. Using my wired mouse and keyboard, discovered that there is a special comms device hidden conveniently inside the mouse. Well hidden. Plug the comms device into the USB port on the computer and there is life. All good but frustrating for ... too long. Otherwise very nice. It would be very helpful to describe how one could add additional SSD memory to use as a backup. The SSD data port is on the motherboard but no guidance for obtaining power,. People want to do this.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
some initial difficulties
on July 16, 2025
Posted by: TEPF
Verified Purchase:Yes
dNew desktop and for two days could not use because the screen showed vibrating words and then it would not shut down. Could be the monitor. Need to call hp.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Not enough C USB outlets
on January 23, 2026
Posted by: Anonymous
from Hartwell, GA
Verified Purchase:Yes
Need a C USB on the back too, one is not enough. Told the tech on the phone that I needed more and how I work.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
My Windows 11
on November 7, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I really wanted a new windows 11 desktop but now that I have it I’m just not so sure.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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