Customer reviews from hp.com
HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Average customer rating
4.3
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
182
4 Stars
44
3 Stars
22
2 Stars
11
1 Star
20
84%of customers recommend this product.
(
72 out of
86)
Customer Reviews for HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Customer Rating
2
HP OmniDesk desktop AI PC, configured as delivered with Windows 11.
on December 6, 2025
Posted by: D. Langford
from Washington State
Verified Purchase:Yes
The Bad: The machine came configured for gamers and social medial mavens. It was not useful for serious work and record keeping. Apparently StorageSense immediately erased 20 years of automobile driving and maintenance records (among other things). I still can't figure out how FileExplorer or OneDrive work - File Explorer rarely shows what drive I'm attached to (cloud, local or a USB remote), if in fact they do, and not all of my local files are shown, especially when I desperately need THAT file. My proprietary work has most likely been copied to someone else's storage system (a security risk). At this point, I have lost almost a month's productive work time in trying to configure the machine to be useful. The diagnostic software was unable to identify a failing router. The AI makes far too many judgement mistakes - I will do my own thinking, thank you.
Windows 11 has too many options to be useful for the average user. A tech who came in indicated he and a number of friends have gone to Linux just to be rid of Microsoft and Windows. Between an operating system that many users despise, and a State Governor who want to tax Microsoft out of business (...insatiable appetite for money...), I'd be surprised if Microsoft is still in business in ten years.
Windows 11 has too many options to be useful for the average user. A tech who came in indicated he and a number of friends have gone to Linux just to be rid of Microsoft and Windows. Between an operating system that many users despise, and a State Governor who want to tax Microsoft out of business (...insatiable appetite for money...), I'd be surprised if Microsoft is still in business in ten years.
The Good: Except for missing and/or hidden files (that shouldn't be missing), operations appear to be fast and reliable. Initial physical setup was easy; pretty much plug and play.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Disappointed no video/cd player included. Was not mentioned during sales chat.
Written by a customer while visiting hp.com
Customer Rating
1
Microsoft one drive steals files/photos from custo
on April 15, 2026
Posted by: Rook Me Wiilya
from USA
Verified Purchase:Yes
Before putting personal and confidential files on a widows 11 machine, be aware it is for data gathering and your files will not be stored on your computer (even if they think it is theirs, you are renting). Best to disable that profit data stealing enabled disrespect to customers. One drive w a.I.will make them rich and your sap.
Written by a customer while visiting hp.com
Posted by: Angelito
Verified Purchase:Yes
No upgrade
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
HP is aweful.
on December 15, 2025
Posted by: Disappointed12345678
from Nj
Its slow. It gets locked up and is not expandable.
Would not recomend to anyone and will not be purchasing and more HP products.
Would not recomend to anyone and will not be purchasing and more HP products.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Keith H-1
from Wisconsin
Verified Purchase:Yes
I have been a HP user for many years. I was very disappointed with my latest purchase. It didn't function upon first use. I'm having to send it back for repair before I ever got to use it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Unappeased
Verified Purchase:Yes
System lacks access to stereo hookup. Wireless connection is weak.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: M c runnio n
from Hilton head sc
Verified Purchase:Yes
My problem is really not the pc issue.,I have an isdue with windows and microdoft security
.everh 10 minutes the OS is badgering mr me use festures
I hate all the inrerruptions to look look at al the so called new fetures which are only there to examine my purchasing habits. Get out oy my businrss and just give me e mail and a basic OS.
.everh 10 minutes the OS is badgering mr me use festures
I hate all the inrerruptions to look look at al the so called new fetures which are only there to examine my purchasing habits. Get out oy my businrss and just give me e mail and a basic OS.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com