Customer reviews from hp.com
HP - Upgraded - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Average customer rating
4.3
(301 Reviews)
Rating breakdown 301 reviews
5 Stars
198
4 Stars
47
3 Stars
24
2 Stars
11
1 Star
21
85%of customers recommend this product.
(
80 out of
94)
Customer Reviews for HP - Upgraded - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Customer Rating
3
Returned still waiting on credit. It was returned in March
on April 18, 2026
Posted by: John Town
Verified Purchase:Yes
I returned it & bought a laptop.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Microsoft one drive steals files/photos from custo
on April 15, 2026
Posted by: Rook Me Wiilya
from USA
Verified Purchase:Yes
Before putting personal and confidential files on a widows 11 machine, be aware it is for data gathering and your files will not be stored on your computer (even if they think it is theirs, you are renting). Best to disable that profit data stealing enabled disrespect to customers. One drive w a.I.will make them rich and your sap.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Great PC but needed AI to setup
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Buffalo, New York
Verified Purchase:Yes
Plug in and use. Easy setup, excellent start time with Solid State Drive, great for processing photos with ease. Surfing the internet every day.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
Excellent small factor desktop. Great size and fast SSD.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Harry Y
from Davenport, Iowa
Verified Purchase:Yes
Every computer I've ever bought has had the microsoft programs that I needed to do what I've needed to do. My new computer won't even open Microsoft Word or Excel spreadsheets.
Very disappointed.
Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: NBenn
from Mequon Wisconsin
Verified Purchase:Yes
This replaced my old desktop. Setup was easy and using it now is a breeze! I should have done it earlier. Everything is fast and easy to figure out.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Whale508
Verified Purchase:Yes
A lot of things need to work to get the computer to show a spark of life. Why won't the mouse work? No binding instructions. Using my wired mouse and keyboard, discovered that there is a special comms device hidden conveniently inside the mouse. Well hidden. Plug the comms device into the USB port on the computer and there is life. All good but frustrating for ... too long. Otherwise very nice. It would be very helpful to describe how one could add additional SSD memory to use as a backup. The SSD data port is on the motherboard but no guidance for obtaining power,. People want to do this.
Written by a customer while visiting hp.com