Customer reviews from hp.com
HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Average customer rating
4.3 out of 5
4.3
(279 Reviews)
Open Ratings Snapshot
Rating breakdown 279 reviews
5 Stars
182
4 Stars
44
3 Stars
22
2 Stars
11
1 Star
20
84%of customers recommend this product. 
(
72 out of 86
)
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Customer Reviews for HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 1TB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Customer Rating
4 out of 5
4
Fast Even with Windows 11 but Videos Freeze System
on March 23, 2026
Posted by: Mr Oak
from AZ
Verified Purchase:Yes
Setup and installation of software has gone smoothly. The machine is fast, even with Windows 11. Boot speed is incredibly fast. The main problem is that videos, e.g. from YouTube or other embedded links, randomly freeze the system such that a reboot is required.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
New computer
on March 23, 2026
Posted by: Anonymous
Verified Purchase:Yes
I am really enjoying my new desktop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Recommended!
on March 25, 2026
Posted by: NBenn
from Mequon Wisconsin
Verified Purchase:Yes
This replaced my old desktop. Setup was easy and using it now is a breeze! I should have done it earlier. Everything is fast and easy to figure out.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
My New Computer
on April 7, 2026
Posted by: Anonymous
from Buffalo, New York
Verified Purchase:Yes
Plug in and use. Easy setup, excellent start time with Solid State Drive, great for processing photos with ease. Surfing the internet every day.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great PC but needed AI to setup
on April 7, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Great PC but needed AI to setup
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
still needed help from son to set up
on May 9, 2026
Posted by: okie21
Verified Purchase:Yes
compact , smaller than my old one
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (161) ratings-only reviews
Overall Customer Rating
4.3 out of 5
4.3
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