Customer reviews from hp.com
HP - Upgraded - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 512GB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Average customer rating
4.3
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
190
4 Stars
45
3 Stars
24
2 Stars
11
1 Star
20
84%of customers recommend this product.
(
76 out of
90)
Customer Reviews for HP - Upgraded - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 512GB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Posted by: Anonymous
from S.E. Michigan
Verified Purchase:Yes
fast set up, quiet, reliable, flexible, multiple choices without losing performance !!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Some settings and features change randomly and some things can not be set.
on June 27, 2026
Posted by: Larry ml
Verified Purchase:Yes
I don't know if it is a problem with the HP BIOS or Windows 11, but there are multiple problems that are somewhat frustrating. For example, drop down windows sometimes show as normal - black text on a white background. At other times they drop down as a blank white background with no text until the cursor enters the drop down. At still other times the drop down has a black background until the cursor enters the drop down. There are a number of personalization settings that don't stick or randomly change. For the most part the speed and usability is acceptable to good. However the fact that the settings in some cases cannot be controlled and in others change randomly do not inspire confidence. Some programs randomly freeze or do not start properly. Email connections are iffy, as are some internet connections. Again, is it HP, Windows, or even the internet provider? I don't know. What I do know is that I never had any of these problems on my previous desktop (Acer) running Win 8.2 with the same internet provider.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Very happy with my new desktop!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Far LEFT coast
Verified Purchase:Yes
Computer is great, fast and snappy. No CD drive but no one needs one any more, right?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (166) ratings-only reviews
Overall Customer Rating
4.3