Customer reviews from hp.com
HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 512GB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Average customer rating
4.3
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
166
4 Stars
43
3 Stars
21
2 Stars
11
1 Star
17
83%of customers recommend this product.
(
65 out of
78)
Customer Reviews for HP - 17.3" Touchscreen Laptop - AMD Ryzen 5 7430U with 16GB RAM - 512GB SSD - Numeric KP & Backlit KB - PCO Laptop Cooler - Blue
Customer Rating
4
Fast Even with Windows 11 but Videos Freeze System
on March 23, 2026
Posted by: Mr Oak
from AZ
Verified Purchase:Yes
Setup and installation of software has gone smoothly. The machine is fast, even with Windows 11. Boot speed is incredibly fast. The main problem is that videos, e.g. from YouTube or other embedded links, randomly freeze the system such that a reboot is required.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I am really enjoying my new desktop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Whale508
Verified Purchase:Yes
A lot of things need to work to get the computer to show a spark of life. Why won't the mouse work? No binding instructions. Using my wired mouse and keyboard, discovered that there is a special comms device hidden conveniently inside the mouse. Well hidden. Plug the comms device into the USB port on the computer and there is life. All good but frustrating for ... too long. Otherwise very nice. It would be very helpful to describe how one could add additional SSD memory to use as a backup. The SSD data port is on the motherboard but no guidance for obtaining power,. People want to do this.
Written by a customer while visiting hp.com
Posted by: NBenn
from Mequon Wisconsin
Verified Purchase:Yes
This replaced my old desktop. Setup was easy and using it now is a breeze! I should have done it earlier. Everything is fast and easy to figure out.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (150) ratings-only reviews
Overall Customer Rating
4.3