Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 13 Laptop (Ultra 7-268V, 32GB, 1TB SSD, 14.0 (2880x1800), Intel Arc 140V, Win 11 Pro) - Eclipse Black
Average customer rating
4.7
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
65
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
52 out of
55)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 13 Laptop (Ultra 7-268V, 32GB, 1TB SSD, 14.0 (2880x1800), Intel Arc 140V, Win 11 Pro) - Eclipse Black
Posted by: KaitoBits
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent performance with the Intel 268V and 32GB RAM. Fedora 44 worked perfectly after the initial system updates, with no driver issues. Embedded systems toolchains and compilers, and remote GPU profiling run well. I haven’t tested sustained FPGA build workloads yet, but so far it’s been excellent.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DavidAinSFO
Verified Purchase:Yes
Another sleek installment of the X1. I chose this Gen 13 model due to its discrete GPU. (This option seems to have evaporated with the newer Gen 14 models.) My two users seem happy.
Written by a customer while visiting lenovo.com
Posted by: Fonze
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unfortunately, this is the first of three Lenovo computers I’ve bought in the last 12 months that has disappointed. This one I was able to at least return, but the price to performance ratio for this laptop is way off. You can find much better performing machines for the same price.
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas DSouza, Lenovo, June 8, 2026
Hello Alfonso,
Thank you for sharing your feedback. We’re very sorry to hear that your experience with the ThinkPad X1 Carbon Gen 13 did not meet your expectations, particularly in comparison to your recent Lenovo purchases.
We understand how important value and performance are when investing in a premium device, and we regret that the system did not deliver the level of performance you anticipated for its price. Your perspective on price‑to‑performance is important and will be shared with the appropriate teams for review.
While we’re glad you were able to complete a return, we sincerely regret that the experience has impacted your confidence in Lenovo. Thank you for taking the time to provide your honest feedback, it helps us continue to improve both our products and overall customer experience.
Regards,
Thomas, Lenovo
Thank you for sharing your feedback. We’re very sorry to hear that your experience with the ThinkPad X1 Carbon Gen 13 did not meet your expectations, particularly in comparison to your recent Lenovo purchases.
We understand how important value and performance are when investing in a premium device, and we regret that the system did not deliver the level of performance you anticipated for its price. Your perspective on price‑to‑performance is important and will be shared with the appropriate teams for review.
While we’re glad you were able to complete a return, we sincerely regret that the experience has impacted your confidence in Lenovo. Thank you for taking the time to provide your honest feedback, it helps us continue to improve both our products and overall customer experience.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: ususer12
Verified Purchase:Yes
[This review was collected as part of a promotion.] What a nice step up from other home and work laptops I've used - lightweight, fast, connects easily, robust, and it just works!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GKondo
from Curitiba, Brazil
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X1 delivers what it promises.
Extremely light, it´s very fast.
I loved the quality of image and reliability of colours
Written by a customer while visiting lenovo.com
Posted by: DL San Jose
Verified Purchase:Yes
I purchased the same models of this brand new Lenovo X1 laptops within one month. Both of the laptops failed on the network adapters within two weeks after my purchase, no internet, etc. I tried second time, but I'm not dare to try the third time. I'm disappointed by the experience.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Eliud Weru
from Olathe Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m blown away by how light this machine is (barely 2.2 lbs). The build quality feels incredibly solid, and the new 2.8K OLED screen is stunningly vibrant with zero glare. Battery life has finally caught up to the competition—I’m getting a full workday and then some.
The 'Aura' Smart Share feature is surprisingly handy for moving photos from my phone. It’s expensive, but if you’re a frequent traveler, it’s worth every penny.
Written by a customer while visiting lenovo.com
Posted by: vriveracis
from Barceloneta, PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very Easy to Manage. My last equipment for the last ten years was my T450s, that was a work horse.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com