Customer reviews from hp.com
HP - OmniBook 5 Laptop (Ryzen AI 7 350, 32GB, 1TB PCIe SSD, 16.0 Touch WUXGA (1920x1200), AMD Radeon 860M, W 11 Home) - Glacier Silver
Average customer rating
4.1 out of 5
4.1
(51 Reviews)
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
32
4 Stars
7
3 Stars
3
2 Stars
3
1 Star
6
94%of customers recommend this product. 
(
16 out of 17
)
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Customer Reviews for HP - OmniBook 5 Laptop (Ryzen AI 7 350, 32GB, 1TB PCIe SSD, 16.0 Touch WUXGA (1920x1200), AMD Radeon 860M, W 11 Home) - Glacier Silver
Customer Rating
5 out of 5
5
Tried and True
on June 16, 2025
Posted by: Anonymous
from Frankford, DE
Verified Purchase:Yes
Bought this for my wife. She had HP's before but we tried a different brand before this purchase. She had issues with the other brand so we went back to HP after just a few months. You can feel the quality in the HP. Setup was simple and battery life is excellent. Keystrokes are solid, the display is beautiful and the speaker sound quality is great. We're very happy with this OmniBook and won't look elsewhere when it comes time to replace it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Exceptional Laptop
on August 27, 2025
Posted by: Genemc
Verified Purchase:Yes
I am extremely satisfied with my new HP Omni Book 5 16". It significantly outperforms my previous HP i7 Gen 3 laptop in both speed and functionality. The AI features are impressive and enhance my overall daily experience. This device has exceeded my expectations and fully meets my needs.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Highly recommend
on January 13, 2026
Posted by: Zakslm.
from Scottsdale, AZ
Verified Purchase:Yes
I’m impressed with this laptop. It’s fast, thin and light and the graphics on the 16 inch screen are really nice. WiFi 6 connectivity is an improvement over previous generations.
Setup was fairly simple and went quickly. After updating Windows 11 and removing a few pre-installed apps that I didn’t want or need, installing apps went quickly and smoothly as well. Those apps (MS-Office, Chrome browser, utilities, etc.) and the standard Windows apps open quickly, run fast and smooth and I have not crashed no matter how many windows are open.
Only criticism thus far is that it took longer than expected or initially promised to customize and ship and it would be nice if it had an Ethernet connection and an SD card slot.
I highly recommend this laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Like My New HP Laptop
on November 9, 2025
Posted by: Cliffmac
Verified Purchase:Yes
About the only problem (Fault) so far---is the placement of the laptop's "touch pad" location...Really causes problems when typing in messages, whatever, etc. One keeps "Fat-Fingering" touchpad and resets the location of the typing pointer etc. causing re-typing errors and numerous re-typing efforts!!!!!!!!!!! mcclelland051
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy to set up and use
on November 19, 2025
Posted by: Lisa WI
from Wisconsin
Verified Purchase:Yes
For the first time ever I didn't have computer support to transfer my old laptop to my new one. Using PCMover I found the process to be easy, even though it took almost 20 hours! Once my laptop was moved I only had to download my printer drivers and software to make the new system work like the old one. I am VERY impressed with the speed and ease of use for this system.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
So Far, So Good
on January 7, 2026
Posted by: leftylf
from OH
Verified Purchase:Yes
I have been transferring files and upgrading software with no issues to date. Old systems are a HP Envy desktop and HP laptop both limited to Win10 thus the upgrade. Both the old desktop and laptop are over 12 y/o so I trust HP quality.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very good laptop for the money!
on October 19, 2025
Posted by: Adam J
from Georgia USA
Verified Purchase:Yes
Very good laptop for the money. Has everything I need for home use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great Device, A Bit Large
on January 23, 2026
Posted by: LSST
Verified Purchase:Yes
Great device, easy to set up and use. I did end up returning it because I did not need it for work any longer and its size was a little too large for me. I’d reco a 14 inch version.
Written by a customer while visiting hp.com
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