Customer reviews from hp.com
HP - Inc. Essential Laptop Computer 14" FHD Intel Core 5 8 GB memory; 256 GB SSD - Silver
Average customer rating
4.1
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
6
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
1
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for HP - Inc. Essential Laptop Computer 14" FHD Intel Core 5 8 GB memory; 256 GB SSD - Silver
Posted by: D. Herman
from Colorado
Verified Purchase:Yes
Great laptop. Perfect size for traveling. Light weight, great display, memory and SSD size.
Written by a customer while visiting hp.com
Posted by: Super M
Verified Purchase:Yes
My New Laptop is Outstanding It is fast enough.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Overpriced but works well for basic internet using
on October 6, 2025
Posted by: Viri
from Florida
Verified Purchase:Yes
Doesn’t have touchscreen, no backlit keyboard, it’s small and compact, works well so far. It’s super overpriced for the limited amount of things you get ..
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Sherryo
from Crossville Tn
Verified Purchase:Yes
Why do you have to change everything? For years, the power button has been on the Left side of the keyboard. Most of us are used to that, and it is very disconcerting to have it on the Right side. It is fairly light weight, which is good. I don't know why when I set the resolution to the 'recommended' 150% the websites are huge, i.e., 130% of normal, when I reduce the resolution, the Outlook files are tiny. There seems to be NO happy medium
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: tiger37373
Verified Purchase:Yes
Overall, it's a good value, but cannot be used outside, as the backlighting is too weak.
Written by a customer while visiting hp.com
Customer Rating
3
Accessing the Desktop when multiple file are open.
on July 3, 2024
Posted by: Annoyed 4cause
Verified Purchase:Yes
Hiding the Show Desktop button in the extreme lower right corner is jut DUMB.
My last HP laptop was far better when a right click anywhere on the toolbar brought up the command. Fix it!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: caah
Verified Purchase:Yes
NOt thrilled it is so much slower than my old HP.. and it keeps falling off of wifi.... not a happy camoer hope it gets better
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (5) ratings-only reviews
Overall Customer Rating
4.2